About us

The mission 🏔

With nearly half of Americans suffering from a chronic health condition that can be better managed with nutrition, Fay is on a mission to elevate the role that food plays in healthcare.

The product 🛠

As a two-person founding team, we've built a platform where thousands of people have met with licensed dietitians to treat their health conditions through nutrition — with insurance companies covering the cost of care. Dietitians are thrilled to have a digital medical practice that handles everything from insurance to patient sourcing so they can focus on their patients and ultimately be their own boss. And patients love getting convenient and personalized 1-on-1 care at little to no cost.

The traction 📈

We’re a rare bird, having launched a bootstrapped product as two founders and finding at every step of the way that there’s more demand than we can possibly handle. We have a working business with significant revenue, and our revenue growth is the fastest in our industry.

The team 💪

So far, it’s been just the two of us: Sam, a Harvard dropout with a family full of dietitians, and Mark, an ex-Google engineer who’s seen startups go from a garage to multi-billion dollar acquisition. And now we’re building what we like to call the Marvel team of early-stage startups.

The funding 💰

We just raised millions of dollars from some of the best VCs and angels across tech and healthcare.

What is the role?

As an operations leader, you’ll build the foundation of a company capable of hyper-growth and scale. You’ll make product and operational decisions that impact the user and allow us to move quickly, while ensuring our most important stakeholders are given the best experience.

What you’ll be doing

• Manage partnerships with providers and insurance companies while designing ways to efficiently manage contracts and data between parties
• Own provider and patient success, being the voice of the company at critical moments for our brand
• Design external and internal products/tools to deliver best-in-class experiences for major stakeholders (e.g., providers, patients, partners)
• Drive revenue growth and profitability by identifying, prioritizing and executing on key opportunities for the business