Empathy is on a mission to help families with everything they face after the loss of a loved one. With an award-winning product—powered by technology and driven by purpose—we provide peace of mind by guiding families through all the tedious and time-consuming tasks that follow a loss, so they can focus on what truly matters.

As a venture-backed startup, our greatest asset is our people. Behind every milestone and breakthrough is a team fueled by talent, heart, and urgency. The People & Culture Associate sits at the center of it all—shaping every stage of the employee journey, from attracting top talent to nurturing growth, well-being, and inclusion.

In our high-growth, in-office culture, the energy is real. Our spaces are more than just places to work—they're hubs of connection, collaboration, and fast-paced creativity. This role is critical to making that happen: enabling sharp, driven people to move fast, build together, and deliver something excellent. Reporting to the Head of People, US this role sits on the People Operations team.

We’re looking for a sharp, resourceful, and proactive People & Culture Associate to join our growing team. In this in-office role, you’ll wear multiple hats: owning office management, driving employee experience, and supporting local and remote engagement programs. You’ll be the go-to person for all things office-related, while also playing a hands-on role in employee experience, culture-building activities, and administrative HR tasks.

This is a unique opportunity for someone early in their career who thrives in fast-paced, high-growth environments and is excited to take ownership of core workplace operations and people coordination on a global, remote team.

Office Management

• Own day-to-day office operations to ensure a smooth, functional, and welcoming workspace for the Empathy team and their visitors
• Liaise with the building and office vendors (cleaning, supply, building management, etc.)
• Manage office supply inventory, equipment orders, catering, deliveries, mail and shipping.
• Ensure compliance with health & safety protocols and facilities policies.
• Partner with People, IT, Finance and Operations teams to ensure smooth and consistent experience across time zones

Employee Experience

• Create and run remote team moments that actually feel meaningful—from virtual events to global hang outs — help our people feel connected, included, and part of something real across time zones.
• Support with onboarding logistics, welcoming new team members and walking them through their day one experience
• Organize birthday and anniversary celebrations
• Use your problem solving skills to troubleshoot technical needs with remote and local team members.
• Manage our swag stock for employees and special events.
• Assist with team communications, surveys, and company-wide culture initiatives.
• Support administrative HR functions as needed.

• 1-2 years of experience in working in an administrative role in a fast paced environment.
• Strong, approachable communicator with stellar judgement.
• Totally comfortable when things aren’t fully spelled out.
• You see around the corners, jumping in before anything falls through the cracks.
• Strong self organizational and multitasking skills with sharp attention to detail.
• You are a connector! Building community and rallying engagement across local and remote teams.

What You’ll Get

• A central role in shaping team experience and culture for our Empathy team.
• Exposure to all areas of the People & Culture function- a great foundation for future growth.
• A collaborative, mission-driven team that values trust, kindness, and high standards.
• Competitive salary and benefits

The salary for this position ranges between $60,000 - $70,000. This is decided based on many factors, including but not limited to: skills, qualifications, and geographic location. In addition to base salary, we are proud to offer stock options in the company and a competitive benefits package.

To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team!