About the Role

We're hiring a Revenue Operations Lead to own the strategy, processes, and systems that power Doss's go-to-market engine. You'll be the first dedicated RevOps hire, embedded within our Business Operations team, reporting to the Head of Business Operations.

This role sits at the intersection of strategy and execution. You'll partner directly with our VP of Sales, VP of Partnerships, and Marketing leadership to shape how we acquire, retain, and expand customers. We don't need someone to just run systems — we need someone with strong opinions on how revenue operations should work, who can set policy, drive alignment across functions, and partner in making decisions in ambiguity.

The right person has seen what great GTM looks like. You've been in-seat at a high-growth company, absorbed the culture of a well-run revenue organization, and now you're ready to build one yourself. You have opinions on lead scoring, pipeline stages, territory design, and rules of engagement, and you're not shy about pushing back on senior leaders when the data says otherwise.

Growth Trajectory

This is a leadership trajectory role. We expect the right person to grow into Head of Revenue Operations, building out the function and team as Doss scales. This future trajectory would own:

• Build and lead the RevOps team, including dedicated GTM systems expertise

• Own the full RevOps function with direct influence on company strategy

• Shape what world-class, AI-native revenue operations looks like

What You'll Own

Revenue Strategy & GTM Policy

• Serve as a strategic thought partner to VP Sales, VP Partnerships, and Marketing leadership — owning the operational policies that govern how we run GTM

• Partner in making the calls: lead scoring methodology, MQL-to-SQL handoffs, account segmentation, territory rules, rules of engagement

• Drive cross-functional alignment across Sales, Marketing, Partnerships, and Post-Sales, ensuring all teams operate from a unified playbook

• Lead strategic initiatives: segmentation, ICP expansion, pricing strategy, capacity planning, and comp frameworks

• Own revenue planning processes: build and maintain top-line financial models, forecasting, pipeline analysis, and performance tracking that leadership trusts

Process Design & Operational Excellence

• Design, document, and continuously improve core GTM processes across the full customer lifecycle: lead routing, account assignment, handoffs, and rules of engagement

• Build the operational rhythm for commercial teams: QBRs, pipeline reviews, and leadership cadences

• Create scalable frameworks that support Doss's growth trajectory: not just what works today, but what will work at >10x scale

• Translate strategy into execution: you'll implement systems and processes where needed, but your primary value is setting direction

• Own the quote-to-cash process: ensure pricing, contracting, and billing workflows are scalable and don't slow down deals

• Lay the foundation for sales enablement: build the playbooks, collateral frameworks, and onboarding resources that help a growing team sell effectively

Data & Intelligence

• Establish a unified data foundation: break down silos between marketing, sales, and partnerships to create a single source of truth

• Build senior leadership-level dashboards that provide visibility into end-to-end revenue performance, with clear actionable insights

• Be the person who can answer "what does the data say?" and use that to drive decisions and push back when needed

Systems & Technology

• Own the GTM systems strategy with a strong POV on build vs. buy

• Partner with external consultants and vendors to implement and optimize systems — you set the policy, they execute

• Get into the weeds when needed: you're not above provisioning a license or configuring a workflow, but your primary job is ensuring the systems serve the strategy

• Help build out and hire our in-house GTM Systems team (e.g., Salesforce Admin, GTM Engineer)

What We're Looking For

Experience

• 5-8 years of professional experience, including 3+ years in Revenue Operations, Sales Operations, or GTM Strategy

• Background in management consulting or investment banking strongly preferred. You've learned how to structure ambiguous problems, present to senior stakeholders, and drive to decisions

• Experience at a high-growth startup or scale-up where you've seen what good GTM looks like — you've absorbed the culture and now want to build it yourself

• Deep familiarity with GTM tools (Salesforce required), with the judgment to set strategy and policy, not just execute

Qualities

• Opinionated and data-driven. You have a point of view on how revenue operations should work. When someone asks "how should we handle X?" you have an answer, backed by data and experience.

• Executive presence. You're comfortable presenting to and pushing back on VP-level stakeholders. You don't shrink in a room with strong personalities — you hold your ground when the data supports it.

• Problem solver. You break down ambiguous problems, structure them clearly, and drive to decisions.

• Cross-functional leader. You influence without authority. You've built trust and driven alignment across Sales, Marketing, Post-Sales, and Product in fast-moving environments.

• Builder who rolls up their sleeves. You're energized by greenfield problems and want to build a function, not inherit one. You'll set strategy, but you're not above getting into the weeds to unblock the team.

What You'll Get

Salary for this role is expected to be $180,000-$220,000 annually, depending on your experience, skills and team alignment. Final offer will reflect how you map to our current needs.

Here's a list of the benefits we offer:

• Premium medical, dental & vision coverage

• 401(k), immediate eligibility

• Lunch in-office 5 days/week (and dinner when needed)

• Flexible/unlimited PTO

• Commuter (BART/MUNI/CalTrain) and equipment stipends

• Fitness stipend

• Generous parental leave

• Relocation assistance available

• In-office culture in San Francisco with a team that's obsessed with building something great