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Senior Platform Policy Specialist, Minor Safety & Exploitative Content



Remote · Australia
Posted on Tuesday, October 17, 2023

We are looking for an experienced and empathetic Policy Domain Expert who will help drive our mission of keeping Discord users safe by leading our teen safety efforts through policy development, product counseling, and external partnership engagement.

What you’ll be doing

  • Identify and research new and emerging teen safety issues and mitigation strategies.
  • Develop content policies to address teen safety issues on the platform.
  • Partner with Product to build more teen and parent-centered safety controls and response mechanisms.
  • Represent Discord to and build relationships with our external teen safety partners in civil society, government, the industry, and media.
  • Develop and communicate content, such as training, guides, and presentations, for engagement with external partners like teens, parents, and policymakers.
  • Respond and solve teen safety escalations from internal and external partners.
  • Articulate Discord’s values and teen safety principles to product, design, engineering, and other internal stakeholder teams.
  • Travel: 20% - primarily within the EU/UK, with occasional travel to the US for in person Discord meetings.

This role involves potential exposure to sensitive or graphic content, including but not limited to vulgar language, violent threats, pornography and other graphic images.

What you should have

  • 4+ years experience working on child, teen, and family digital safety issues at a non-profit, government agency, or tech company in the greater Europe region.
  • Comprehensive understanding of the EU child safety landscape, including cultural trends and key regional stakeholders
  • Passion for child safety and inclusive online spaces.
  • Strong research skills related to children's online safety issues; experience developing policies and recommendations to support a safe and healthy online experience for teens
  • Experience engaging with teenagers, parents, and teachers around online safety and digital literacy through education, live events, and other methods.
  • Experience working with child safety organizations, governmental agencies, and policy makers to build safer experiences for children online.
  • Attitude of open-mindedness, collaboration, flexibility, and always questioning your assumptions.
  • Bilingual in English and one other language - preferably French, German, or Spanish

Bonus Points

  • Familiarity with Discord
  • Experience representing a U.S. company
  • Direct service work with children and teens
  • Experience/Expertise in combating child sexual exploitation

Benefits and Perks

  • Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
  • Mental health resources and quarterly wellness stipends
  • 14+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
  • Paid parental leave (plus fertility, adoption and other family planning benefits)
  • Flexible long-term work options (remote and hybrid)
  • Volunteer time off
  • A diverse slate of Employee Resource Groups
  • Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!