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Practice Associate

Devoted Health

Devoted Health

United States · Remote
Posted on Thursday, July 11, 2024

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Job Description

Your Responsibilities and Impact will include:

  • Support the administrative needs of new programs for Devoted Medical through process design, problem escalation, etc.

  • Maintain a positive relationship with Provider groups to ensure a productive relationship for all involved

  • Maintain the back-office infrastructure for DMG (including electronic health record, fax line, and visit scheduling systems)

  • Maintain Devoted Medical Clinical Staff calendars for availability.

  • Onboarding/Offboarding of Devoted Medical employees

  • Communicate frequently with team members and leadership; ensure all follow up tasks are completed timely

  • Manage and maintain Collaborative Practice Agreements including renewals and compliance requirements ensuring that we maintain 100% compliance

Required skills and experience:

  • 2+ years professional experience, at least one of which is in medical administrative or medical group support role

  • Ability to manage multiple responsibilities at once and shift quickly

  • Ability to engage with stakeholders (patients, colleagues, and clinicians outside the organization) from a variety of backgrounds, organizational levels and cultures

  • Demonstrates confidence in both personal knowledge and the ability to seek assistance when needed.

  • Proficient in solving complex problems while maintaining enthusiasm for executing detailed tasks and achieving goals.

Desired skills and experience:

  • Extra interest in experience implementing and managing Collaborative Practice Agreements



Salary range: $21-$30

Our ranges are purposefully broad to allow for growth within the role over time. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

  • Employer sponsored health, dental and vision plan with low or no premium

  • Generous paid time off

  • $100 monthly mobile or internet stipend

  • Stock options for all employees

  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

  • Parental leave program

  • 401K program

  • And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce.

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.