At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Job Description

This role is a fully remote position.

A bit about this role:

As a BH Social Worker, you will focus on Complex Case Management (CCM) and Transitions of Care (TOC) for Devoted members. You will provide short term, telephonic therapeutic interventions to members in the process of being connected to community based behavioral health services, either because of an emerging need or following a hospitalization. The goal is to prevent avoidable emergency room/inpatient care and/or prevent readmission to the hospital.

Because the Devoted BH Program is relatively new, you will be part of the foundational team in charge of crafting a best-in-class experience for our members seeking behavioral healthcare. The BH team is dedicated to providing culturally competent care with a focus on equity and quality. We pay close attention to our team culture, treating each other like family so we have the requisite resiliency to care for our members like family.

Required skills and experience:

• Master’s degree in Social Work with an active clinical license in any US state (LCSW or comparable state clinical license)

• Minimum of 5 years experience in the behavioral health or care management fields

• Competent performing comprehensive psychosocial assessments over video and phone

• Able to independently manage a fully remote work schedule, M-F, 8:30am-5:00pm local time

Desired skills and experience:

• Bilingual in English and Spanish, Creole or Vietnamese

• Experience in Geriatric BH or the health insurance industry (Medicare Advantage is a big plus)

Your Responsibilities will include:

• Performing comprehensive psychosocial assessments via phone/video with members and caregivers

• Conduct clinical social work interventions to maximize the effectiveness of the program including: brief therapeutic interventions, assistance in navigating family/support issues, assessing and intervening on social determinants of health, completing safety assessments

• Interdisciplinary collaboration with teammates (including clinicians, nurses, and care coordinators) to ensure cohesive, patient-centered care for high-needs patients

• Ability to clinically identify and escalate complex members to the BH Medical Director for consultation

• Actively participate in team huddles, panel reviews, interdisciplinary team rounds, and program/role growth and development

• Document all clinical interactions in the electronic health record

Salary Range: $55,162 - $82,743 / year

Our ranges are purposefully broad to allow for growth within the role over time. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce.

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.