Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

The role

At Deliveroo, we manage one of the most complex three-sided marketplaces in the world, and we do it in real time. Millions of customers and thousands of restaurants, various types of businesses, and delivery drivers rely on us to connect them within seconds. The Commercial team focuses on restaurants, and their main activities will be to build and maintain relationships with them, and to help them increase their online sales.

We're looking for a Commercial Strategy Associate to join our Strategy & Initiatives team, reporting to the Finance & Strategy Director, and supporting the Commercial F&S manager on their scope. The Commercial Strategy Associate will help solve the most critical problems for the business using strategic financial analysis to shape our commercial strategy to grow our market share whilst achieving our financial targets. You will work as a business partner to the Commercial team to execute projects and initiatives, build frameworks and support the implementation of high impact projects. You must have excellent personal and communication skills and be able to build cross-functional relationships with key senior stakeholders and teams to achieve goals, while enforcing accountability.

Responsibilities

You will look after various commercial projects and initiatives for the Italian market and challenge the way we do things, driving innovation forward. Responsibilities include:

1. Commercial Strategic & Financial Planning

Support the 3-step commercial annual planning process, closely partnering with Commercial teams

(i) diagnose the key pain points to solve for to foster business through the commercial part of the business

(ii) design the Commercial Strategy

(iii) build the Commercial financial models for budget/planning iterations

2. Strategy Execution & Monitoring

Strongly contribute to the execution of the Commercial Strategy through current cadences and reporting tools:

• The Weekly Business Review (WBR), supporting the ad-hoc analysis to understand trends in weekly performance

• Tracking the Regional Organisation performance aiming at monitoring the execution of the commercial Plan, consolidating and communicating/aligning on change

• The Monthly Business Review (MBR) aiming at monitoring overall Commercial performance and identifying potential opportunities or course correction actions.

3. Deal approval

• Support investment decision-making in Partners based on thorough analysis of the P&L impact of the deal, the budget constraint and strategic insights

• Ensure consistency between deals in terms of financial and commercial conditions

Requirements

• 1-3 years of experience, ideally in analysts/consultants roles in strategic consulting companies, M&A / PE or high growth consumer facing/tech companies

• Master’s degree

• Excellent analytical and numerical skills

• Advanced gsheet and gslide skills

• Strong consumer acumen

• Excellent communication skills, capacity to influence and interact across different levels of the organisation

• Ability to work with tight deadlines

• Ability to deal with ambiguity, experience working in matrixed organisations appreciated

• Excellent level of English required

Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.