Our Strategic Account Management team owns and manages our restaurant relationships. As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants’ grow. The AMs are a passionate, dynamic group of team players that work well together and cross-functionally with other departments...and of course, they’re fun, personable, and great at building relationships!

What you'll be doing

• Managing a portfolio of mid-sized type of accounts in the strategic account portfolio with a focus on building relationships and increasing profitability/revenue
• Drive revenue growth for our organization and restaurants by being an expert in Deliveroo's solutions for businesses of all sizes and tailor recommendations to suit varying needs
• Being operations-centric - Working with restaurants on a day-to-day basis to ensure they meet the required service level agreements, rolling out operational solutions to help restaurant partners better manage service levels and operations
• Utilizing data-driven insights to analyze datasets and uncover trends to drive initiatives to increase revenue for your portfolio
• Drive revenue growth through advertising solutions and marketing campaigns, optimizing performance-based platform data insights to ensure mutual growth
• Working cross-functionally with other teams and departments to drive business growth from sales performance to in-store operations, to marketing and growth strategies, providing everyday support across all functions

What skills you'll need

• Background: 1 year experience in an account management or commercial role
• Proficient in data analytics and reporting tools to analyze and interpret data sets
• Strategic thinker with strong analytical and problem-solving skills, capable of driving initiatives from conception to implementation
• Good communication and presentation skills, with the ability to pitch key solutions to external stakeholders
• Cross-functional team Player - a collaborative team player who can get the best out of the people around you. Able to work effectively at all levels of Deliveroo and deliver success with and through others
• Upbeat, Confident & High Energy - you bring freshness, energy, and passion into the team. Help create a unique working environment, spawns new ideas, and is enjoyable for the other people involved

Benefits and Diversity

• 20 days Annual Leave
• Free Deliveroo Plus - Free Delivery and access to special offers
• Monthly lunches on us from the best local restaurants
• Never go thirsty: Coffee machine and stocked fridges
• Group insurance covering hospitalisation & surgical, extended major medical, medical outpatient & outpatient specialist and dental
• Voluntary dependent insurance
• Parent-friendly working culture with Enhanced Maternity & Paternity benefits and Mother’s room available in the office
  
  

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.