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Senior HR Business Partner, Technology



IT, People & HR
London, UK
Posted on Friday, August 11, 2023

The Deliveroo People Team is mission driven to build definitive careers for all our employees. Our Global HR Business Partnering model operates within a centres of excellence framework, with specialised HR units dedicated to their own client groups for optimal support and expertise.

As a Senior HR Business Partner, you will report into the HR Director for your client group but have ownership of your senior business leaders at VP level.

You will be comfortable building, delivering and advocating HR best practice for a scaled business who need strategically minded and delivery-focused HR Partners to get ahead of people related challenges.

This role is based in our London HQ office, which also offers hybrid and flexible working.


  • Provide senior business leaders with pragmatic advice and coaching in running all People-related elements of their business.
  • Understand your department's business objectives and define and implement a People plan to achieve the desired, aligned strategic outcome.
  • Partner with leaders to drive large change initiatives, enabling the business to scale effectively - understand and support the opportunities and challenges for their teams
  • Collaborate closely with People Operations, Compensation, Recruiting, Diversity Equity & Inclusion, Internal Comms, and Legal teams to support thoughtful, seamless people solution delivery
  • Cultivate a strong and balanced leadership team building their soft skills with regular communication and learning exchanges
  • Provide insights on organisational health (e.g. attrition, absenteeism, gender representation, takeaways from engagement survey, etc.) and recommendations for improvement.
  • Drives successful execution and outcomes of cyclical people programmes across a business area (e.g. performance and compensation reviews, workforce planning, etc)
  • Oversee all process management for employee relations and investigation case work are adhered to across the team, handled fairly, consistently and in a timely manner.
  • Lead on senior, complex or escalated employee relation case work and Investigations


  • Experience in driving change in ambiguous environments
  • Understands key financial metrics and how people practices add financial value to a department
  • Excellent stakeholder management skills with direct exposure to senior leadership teams
  • Proven ability to successfully build, implement and improve people programmes, including performance review processes, talent development programmes, and HR policies and practices
  • Experience with directly managing and nurturing HR Business Partners and HR Advisors.
  • Consistently exhibits structured and analytical thinking, and an ability to make clear data backed decisions when faced with tough difficult trade offs or uncertainty.
  • Follows our values in taking initiative, innovating, playing to win, and is able to manage energy effectively and consistently deliver under predictable and high-pressure situations alike
  • Expertise in developing talent to rapidly achieve growth goals
  • Thorough understanding and knowledge of relevant UK labour laws regulations and employment standards.
  • Collaborative, approachable demeanour and able to tailor communication style to a wide range of stakeholders

Why Deliveroo

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.


At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.