What you'll do?

As Senior Associate, Go-to-Market Programme Management, you will ensure Deliveroo “go-to-market” (GTM) approach to launching product features drives the intended behaviour change with restaurant partners and commercial teams. When operating well, our GTM processes should help us to execute with speed, maximise the scale of adoption and drive partner satisfaction.

Your role is to ensure that each launch is following the process and standards defined in our GTM guides and that there is coordination across launches such that the scale of change is appropriate for both partners and commercial teams. Our GTM approach is not operating as we would want today; you will be play a pivotal role in ensuring that we reach our future ambition for our GTM approachBeyond your own function, you will also be a key member of the Commercial Operations ManagementTeam reporting to the Commercial Operations Director.

Requirements

• Project Management: manage and progress a multiple, complex projects in parallel that involve multiple partners across markets and other Deliveroo functions

• Change Management: utilises a range of techniques to manage a diverse team through a series of change such that they adopt new ways of working and the tools that support them

• Process Design: can map out end-to-end processes, identify inefficiencies, propose solutions and build the case for change

• Problem-solving: Clearly frames broad or complex issues articulates tradeoffs, and recommends solutions. Understand the strategic implications of their work. Can anticipate risks and suggest ways to mitigate.

• Communication: Simplify complex ideas and focus communication. Collaborate across wider range of teams and stakeholder groups.

• Team Development and Community-Building: A team player who collaborates cross-functionally and can resolve areas of misalignment or conflict between teams. Find opportunities to build a sense of community and coach more junior team members.

Why Deliveroo

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, as they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and we are always looking for new ideas.

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.