Senior IT Asset Manager - Enterprise Technology

About the Role:

The Deliveroo Enterprise Technology team conceives, designs, builds and sustains the IT services powering Deliveroo's internal teams globally, as we transform the way customers eat. We promote service improvements and love to automate everything we can on our journey towards customer delight.

As a Senior IT Asset Manager you will define and document our Technology Asset Management lifecycle. You will also ensure we are tracking, managing and reporting on all Enterprise Technology assets.

You will work with colleagues within Enterprise Technology (ET) including Workplace Technology, Operations and with partners outside of ET to ensure all assets are recorded, tracked and maintained following our Asset Management policy.

You will report to the Service Management & Onboarding Lead. The role can be based in our Hyderabad office or fully remote in any India location.

What You'll Do:

• Define, document and implement Strategy, Policy and Process for Technology Asset Management in Enterprise Technology.
• Create and deliver the Technology Asset Management roadmap.
• Analyse and optimise the purchase, deployment, utilisation, maintenance and disposal of Technology Assets within Deliveroo.
• Govern and assure the end-to-end Technology Asset Management lifecycle.
• Ensuring licences no longer required are reclaimed/recycled and in doings so reducing licensing commitment with vendors
• Identifying, reporting on and managing risks within the Technology Asset Management landscape.
• Utilising the Technology Asset Management toolset to support managing software & hardware assets, ensuring assets are assigned and managed within Deliveroo policy.
• Build and present live dashboards of all important metrics within the ET Technology Asset Management's scope.
• Collaborate with and influence colleagues and teams outside of your direct control, to ensure Technology Asset Management processes are observed.
• Support any Technology Asset Management audit activity both internally and externally.
• Tracking spend against Software and Hardware related POs, ensuring spend is in line with approved budget, highlighting where spend is tracking higher than budget and raising new POs when needed, with relevant approval.

Requirements:

• Deep understanding of Technology Asset Management standards.
• Experience of building and maintaining reporting dashboards.
• Comfortable adapting to change and learning quickly in a dynamic organisation.
• Understanding of ITIL / Service Management
• Experience of utilising ITSM tooling (e.g ServiceNow) for Asset Management.
• Building automated dashboards with DataStudio (or similar), integrated with target systems.
• 7+ years of experience creating and implementing Technology Asset Management Policy, Process and Strategy.
• Operational Supplier Management experience.

We're also interested in…

• Accreditation in ITIL / Service Management / ISO 20000/1

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around.

Benefits:

Holiday Policy - 15 days leave each year (which increases with length of service) as well as 12 days casual leave and 9 days public holiday.

Insurance - Deliveroo provides healthcare support in Medical, Accidental and Term Insurance

Childcare - Deliveroo reimburses 70% of daycare expenses, up to a maximum of INR 10000 per month.

Other Benefits: Insurance, Wellness, Home office expenses, Online learning portals.