<p> <strong>Head of People, Italy</strong> </p> <p> <strong>Why Deliveroo?</strong> </p> <p> <span style="font-weight:400;">Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.</span> </p> <p> <span style="font-weight:400;">We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology-driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.</span> </p> <p> <strong>About the Role:</strong> </p> <p> <span style="font-weight:400;">We’re searching for a caring and experienced senior HR professional who is passionate about all things ‘People’ and who can help us scale quickly and effectively across Italy.</span> </p> <p> <span style="font-weight:400;">In this senior HR Generalist role, you'll lead the local HR team and partner with the Global People Team in London, to support the roll out of global programs but ensure they are suitable/adapted for the local team and contribute to a growing and scaling people strategy.</span> </p> <p> <span style="font-weight:400;">You will be someone who can help create a dynamic, inclusive, fun culture but ensure we’re compliant as we grow things quickly.</span> </p> <p> <span style="font-weight:400;">As the People Expert in your Market, you'll be supporting the business through attraction of top talent, helping develop great careers, building tools to increase performance and creating an environment where people feel personally connected to delivering the Deliveroo purpose and can do their best work.</span> </p> <p> <strong>What you’ll do:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Lead the People lifecycle and put in place a People Plan that is aligned with Deliveroo’s business strategy and goals.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Partner with local and global senior leaders on how to develop and implement the right people and organisational solutions to meet company and department strategy</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Lead the facilitation and management of all people programs roll out within your market (performance/compensation reviews, employee engagement surveys)</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Deliver a fantastic people experience in your market</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Grow engagement programs that build upon our vision to be the best place to work, making sure action plans are in place to lead positive change</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Contribute to the development of new policies and procedures, ensuring they are understood and embedded both within the wider HR team and business</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Identify operational issues and propose solutions.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Advocate for a development led culture where everyone is clear on how they can achieve success in their role and how they’re evaluated and can develop.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Focus on line manager capability. Up-skill managers with the tools and knowledge to manage performance and get the best out of their employees, including setting goals, conducting performance reviews, coaching managers and promoting a feedback culture.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Provide guidance on workforce planning, including headcount planning and budgeting</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Consult with leaders on organisational design, ensuring that we design our teams to support Global, local and individual objectives</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Strategic planning for long-term goals, anticipating challenges, developing solutions and implementation of new initiatives</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Prepare presentations and analyse data/insights to provide leaders with insights that can inform our decisions, organisational structure and HR projects.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Develop and deliver learning programs for our people - both in collaboration with our Global centre of excellence and designing courses locally</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Manage a team of HR &amp; facilities professionals</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Oversee payroll processes and stay informed about market trends as they relate to compensation and benefits</span></li> </ul> <p> <strong>Experience and Qualifications:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">8+ years in HR Business Partnering roles with experience in a similar paced industry</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Commercial Awareness: partnering at the senior commercial level</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Analytical: able to use people data to gain insights and make factually backed recommendations to the commercial leadership team</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Previous experience leading programs on performance management, talent development, employee engagement, and leadership coaching</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Collaborative at the senior leadership and C-suite level</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Keen to continue learning and developing their skills, having a growth mindset</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Comfortable switching between operational and strategic HR</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Knowledge of Italian labor laws regulations</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Experience with Workday</span></li> <li style="font-weight:400;"><span style="font-weight:400;">[Must have] Fluent in written and verbal English Italian</span></li> </ul> <p> <strong>Workplace Diversity</strong> </p> <p> <span style="font-weight:400;">At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.</span> </p> <p> <span style="font-weight:400;">We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.</span> </p> <p> <br> <br> </p>