<p><span style="font-weight:400;">Deliveroo is on a mission to be the definitive food company. We want to be the platform that people turn to whenever they think about food. We continue to operate in a competitive marketplace but have achieved so much over the past year, including growth in our Grocery, Editions, Signature &amp; Plus businesses.</span></p> <p><span style="font-weight:400;">We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building teams to help us launch new products. It's an exciting time to join and while we have made great progress, we are just getting started!</span></p> <p><strong>The Role</strong></p> <p><span style="font-weight:400;">Our Account Associate oversees relationships with small and medium Grocery Retailers. As Deliveroo continues to grow, we become a major revenue channel for Grocery Partners - aside from providing the best support, we are partner consultants that use data-driven insight and industry knowledge to guide our partner's growth. The grocery team is a passionate and dynamic group of team players that work well together and with other departments...and of course, they're fun and great at building relationships! This role is based in Brussels and will report to the Head of Grocery/ Retail.</span></p> <p><span style="font-weight:400;">What you'll do:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Manage the relationship with a portfolio of small and medium partners with a focus on building lasting relationships and increasing profitability / revenue</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Analyze the performance, presenting performance review meetings with important partners</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Manage operational meetings and reviews, build and deliver insight during reviews, remotely</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Reactively educate all accounts on operation excellence</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Increase revenue and health metrics by consulting grocery partners on best practice</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Identify opportunities to developing the relationship with important grocery partners by involving and working with other parts of the Deliveroo business</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Assist all newly onboarded partners with tips on how to succeed</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Implement marketing and promotional campaigns on your portfolio</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Know how Deliveroo works, the tools and is able to present them to Deliveroo Partners.</span></li> </ul> <p> </p> <p><strong>Requirements</strong></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">1 to 2 years experience in commercial roles experience in retail/FMCG, or other high-growth companies</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Experience creating long-term relationships</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Demonstrate experience using tools and related project management applications to guide best practice</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Open to new things, new strategies and new tools, accepts change</span></li> <li style="font-weight:400;"><span style="font-weight:400;">You like challenges and always make sure you reach your goals</span></li> <li style="font-weight:400;"><span style="font-weight:400;">You are proactive, and know how to draw conclusions from the results of your actions</span></li> <li style="font-weight:400;"><span style="font-weight:400;">You know how to convince and influence Partners to achieve the objectives set beforehand without ever jeopardizing the company's values</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Trilingual French-Dutch-English</span></li> </ul> <p> </p> <p><strong>Benefits</strong></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Become a key member of a fast-growing, exciting start up changing the food delivery landscape</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Work with people who love what they do every day</span></li> <li style="font-weight:400;"><span style="font-weight:400;">A market-based salary</span></li> <li style="font-weight:400;"><span style="font-weight:400;">A macbook, fee for telephone costs, DKV Hospitalisation, meal vouchers</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Fee for sport activities</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Lots of delicious food!</span></li> </ul> <p><span style="font-weight:400;">We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start ups around.</span></p>