recovery lead
CRED
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Mumbai, Maharashtra, India · Bengaluru, Karnataka, India
what will you do?
- own various metrics to improve the rate of recoveries for the stressed portfolios, creating appropriate infrastructure and resources for carrying out the last mile operating plan & ensuring a highly efficient follow-up framework
- own vendor partners and teams to deliver all critical metrics with adequate performance tracking & ground routed strategy building
- ensure highly customer centric recoveries
- review and update management on portfolio level performance for your locations and segment level
- ensure adherence to compliance policies, processes and auditory requirements
- identify segments for legal hardship tools, alternate strategy to improve the collections
- participate strategically and tactically to develop and implement portfolio treatment to maximize collections
- raise timely red-flag in early bucket collections processes and sourcing quality
you should apply if you:
- possess 6 - 10+ years of relevant field collection experience in financial services (recovery collections knowledge is a plus)
- possesses high operational rigor & are highly result oriented
- have exceptional analytical, problem solving and research skills
- have the ability to manage multiple vendor partner teams, large portfolios & volumes with approach to coaching and training your team members
- have the clear ability to see the bigger picture in mind and have the decisiveness to affect the long-term viability of the product
- have the required knowledge and flare to work with new technology solutions and ability to get deep into problem solving of critical concerns
This job is no longer accepting applications
See open jobs at CRED.See open jobs similar to "recovery lead" General Catalyst.