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Information Technology Lead

Corelight

Corelight

IT
United States · Canada · Mexico
Posted on Wednesday, June 12, 2024

By making evidence the heart of security, we help customers stay ahead of ever-changing cyber-attacks.

Corelight is a cybersecurity company that transforms network and cloud activity into evidence. Evidence that elite defenders use to proactively hunt for threats, accelerate response to cyber incidents, gain complete network visibility and create powerful analytics using machine-learning and behavioral analysis tools. Easily deployed, and available in traditional and SaaS-based formats, Corelight is the fastest-growing Network Detection and Response (NDR) platform in the industry. And we are the only NDR platform that leverages the power of Open Source projects in addition to our own technology to deliver Intrusion Detection (IDS), Network Security Monitoring (NSM), and Smart PCAP solutions. We sell to some of the most sensitive, mission critical large enterprises and government agencies in the world.

We rely on our IT systems to power the solutions that help Corelighters execute our mission around the world. In this role you will lead and manage a small but growing team. We’re seeking a growth oriented player-coach who can join us on this journey, using their technological skills to make us more efficient. You will analyze our current systems and assets, recommend and implement solutions and upgrades, support end-users and provide training. You will be closely coupled with the security team and have opportunities to learn, grow, and influence across the organization.

Responsibilities

  • Maintain essential IT operations, including operating systems, security tools, applications, email systems, laptops, desktops, software, and hardware
  • Own projects, solutions, and key responsibilities within a larger business initiative
  • Handle business-critical IT tasks and systems administration
  • Research and evaluate emerging technologies, hardware, and software
  • Track and maintain hardware and software inventory
  • Manage our Intranet
  • Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions
  • Ensure IT components meet the organizations needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions
  • Continuously analyze current process, technologies, and vendors to identify areas of improvement
  • Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs
  • Train employees on both software and hardware, troubleshoot, and provide technical support when needed
  • Drive self-service options for employees by driving development of knowledge base articles and support-interaction systems
  • Improve IT support efficiency by establishing Standard Operating Procedures
  • Develop and execute disaster procedures, and maintain data backups

Qualifications

Minimum Qualifications

  • Is communicative, articulates clearly and concisely both written and verbal, and is an active listener
  • Maintains a player-coach attitude: must be enthusiastic about developing the plan, and doing the work
  • Approaches problems with a solution-oriented mindset, sense of humor, and empathy
  • Is a strong collaborator and able to work effectively across broad teams and influence stakeholders of all levels and of all disciplines
  • Has significant creative and analytical thinking skills
  • Has a definite bias toward automation and durable processes
  • Has managed corporate services such as Slack, GSuite
  • Has experience with ticketing systems
  • Has experience with Macintosh and Windows Operating systems and hardware

Preferred Qualifications

  • Understands and has experience with Agile project management
  • Has experience building solutions in cloud environments (AWS, GCP, Azure)
  • Has experience with Python, Golang, Terraform
  • Has experience with mobile device and end-user compute management services such as Kandji and Intune
  • Has experience with Linux operating systems
  • Is familiar with using and administering version control systems like Github, Gitlab, Go-Git, etc
  • Understands systems for cross-domain identity management
  • Has understanding and experience with generative AI in an enterprise environment

We are proud of our culture and values - driving diversity of background and thought, low-ego results, applied curiosity and tireless service to our customers and community. Corelight is committed to a geographically dispersed yet connected employee base with employees working from home and office locations around the world. Fueled by an accelerating revenue stream, and investments from top-tier venture capital organizations such as Crowdstrike, Accel and Insight - we are rapidly expanding our team.

Check us out at www.corelight.com

Notice of Pay Transparency:
The compensation for this position may vary depending on factors such as your location, skills and experience. Depending on the nature and seniority of the role, a percentage of compensation may come in the form of a commission-based or discretionary bonus. Equity and additional benefits will also be awarded.

Notice of Pay Transparency:
The compensation for this position may vary depending on factors such as your location, skills and experience. Depending on the nature and seniority of the role, a percentage of compensation may come in the form of a commission-based or discretionary bonus. Equity and additional benefits will also be awarded.

Compensation Range
$130,000$140,000 USD