Operations Manager
CookUnity
About CookUnity:
Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
If that mission has you hungry in more ways than one, you’ve found the right job posting.
The Operations Manager is responsible for providing operational oversight and strong leadership to a growing team of associates and supervisors. This individual will have their hands in multiple aspects of the facility, managing the optimization and execution of the Fulfillment and Logistics operations.
Responsibilities
- The Operations Manager is a key leadership role in our growing operation which includes E-commerce and Wholesale customers
- Key responsibilities will be to manage a multi-client operation to include DTC & B2B
- To develop, support, and maintain the resources and processes necessary to efficiently manage and improve distribution center operations, including picking, packing, shipping, inbound receiving, and consolidation operations
- Maintain records on working hours and meet financial projections of the team
- Consistently review operations and recommend and implement improvements as cleared by upper management
- Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost
- Direct supervisor staff to maintain proper productive staffing levels per budget and departmental demands, including all interviewing, training and discipline processes and ensure that all departments are correctly staffed and agreed upon daily
- Drive efficiency in operations by continuously improving current processes and practices
- Develop, support and maintain the resources and processes necessary to efficiently manage and improve DC operations
- Maintain an atmosphere that fosters teamwork, effective communications, clear and fair metrics, consistent policy administration and great customer service
- Promote a safe working environment
- Report all incidents and injuries
- Perform other duties as assigned
Qualifications
- The ability to motivate a performance driven team and be customer service driven, is a must
- A leader with the ability to influence
- A high level communicator both orally and written
- Able to multi-task and adapt to a changing environment
- A Problem Solver
- Team oriented with strong interpersonal skills
- 5+ yrs warehouse operations experience within replenishment, receiving, outbound, inventory, special projects & returns
- 3+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels
- Systems experience Excel, and other Office applications
- High School diploma or GED
- You are available to work onsite in Los Angeles, CA
- You have successfully utilized data to support decisions and drive success in your responsible areas
- Prior 3PL operations experience + Prior B2B wholesale experience
- Able to withstand physical activity (standing, walking, bending, stooping over, reaching, etc.)
- Able to lift and carry up to 40 lbs
- Able to work in a cold environment 41 degrees
- Able to work overtime including extended schedules during peak seasons
Compensation
All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
A quick note for all candidates
We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:
- Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com
- Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.
- We only communicate through official CookUnity channels. That means emails ending in
@cookunity.comand interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS. - We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away.
If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.