About the Team:

The B2B Operations team is responsible for scaling and delivering CookUnity’s new business verticals, such as Smart Fridge and Cold Meal programs, across corporate and healthcare environments. The team collaborates closely with B2C operations, product, and customer experience to ensure seamless execution, operational reliability, and scalable systems that support growth.

The role:

The Senior B2B Logistics Manager is responsible for designing, operating, and continuously improving CookUnity’s logistics network across its B2B business lines, including corporate clients, healthcare (Medically Tailored Meals), and smart fridge programs.

This role ensures that every B2B program — from clinics and employers, to fridge networks — is supported by a logistics system that is reliable, compliant, scalable, and financially sustainable. The B2B Logistics Manager builds delivery models tailored to each vertical’s unique requirements while maintaining a unified operating framework that can scale nationally leveraging the Cookunity Logistics Network.

This role balances service excellence with unit economics, ensuring that logistics models are proven quickly and optimized for margin as they scale.

Responsibilities:

B2B Logistics Strategy & Network Design

• Design and manage the end-to-end logistics strategy for all B2B business lines (Corporate, Healthcare, Smart Fridge)
• Define delivery models, routing strategies, and cold-chain standards appropriate for each vertical
• Ensure logistics solutions are scalable, repeatable, and aligned with growth plans

Operations, Service Execution & Scalability

• Own day-to-day performance of B2B logistics, including on-time delivery, temperature compliance, and customer experience.
• Ensure service levels meet enterprise and healthcare client expectations.
• Build recovery workflows for missed, delayed, or damaged shipments specific to B2B needs
• Build SOPs, documentation, and playbooks for all B2B logistics workflows
• Ensure processes can scale across new clients, new markets, and new product lines

Carrier, 3PL & Partner Management

• Identify, onboard, and manage a network of 3PLs, regional carriers, and parcel partners
• Negotiate service levels, pricing, and performance standards
• Maintain redundancy and contingency routing to protect client commitments

Financial Performance & Optimization

• Own logistics cost visibility across all B2B programs
• Track cost per delivery, cost per meal, and margin impact by vertical
• Lead the transition from pilot models to optimized, repeatable, and profitable logistics frameworks
• Partner with B2B OPS to ensure pricing, contracts, and delivery models align

Cross-Functional Collaboration

• Partner with Sales, Healthcare Ops, Smart Fridge Ops, and CX to design logistics solutions that support customer needs
• Work with Product and Tech teams to integrate logistics workflows into operational systems.
• Support go-live readiness for new B2B accounts and programs

Qualifications:

• 5+ years experience in logistics, supply chain, or operations (B2B, healthcare, or food preferred)
• Experience managing 3PLs, carriers, and complex delivery networks
• Strong understanding of cold-chain or service-level-driven logistics
• Financially minded: comfortable with cost modeling, margin trade-offs, and scaling unit economics
• Proven ability to build systems and processes, not just manage daily operations
• Strong cross-functional communication and stakeholder management skills

Preferred requirements:

• Experience in healthcare, food, or regulated supply chains
• Experience supporting enterprise or B2B clients with SLAs
• Familiarity with distributed networks (fridges, clinics, offices, hubs)
• Experience launching or scaling logistics models in fast-growth environment
• Spanish speaking

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Benefits

🩺 Health Insurance coverage

🌅 401k Plan

📈 We grow, you grow: Stock Options Plan granted on Day 1

🌟 Eligible for a bi-annual performance bonus

⛱ PTO policy and paid sick days

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Compensation

• All final pay rates will be determined by the candidate's experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
• Pay Range for this position: $110,000 - $120,000 per year.