EMEA Professional Services Consultant / Solutions Architect
Contrast Security
IT, Sales & Business Development
United Kingdom · Remote
Posted on Sep 26, 2024
Contrast Security is the world’s leader in Runtime Application Security, embedding code analysis and attack prevention directly into software. Contrast’s patented security instrumentation disrupts traditional AppSec approaches with integrated and comprehensive security observability that delivers highly accurate assessment and continuous protection of an entire application portfolio. The Contrast Runtime Security Platform enables powerful Application Security Testing and Application Detection and Response, allowing developers, AppSec teams, and SecOps teams to better protect and defend their applications against the ever-evolving threat landscape. Application Security programs need to modernize and Contrast empowers teams to innovate with confidence.
Contrast Professional Services is on a mission to make modern software applications secure. We work closely with security and development teams worldwide, applying our expertise to the Contrast Application Security Platform to secure the complete software development life cycle.
Our team is searching for application security professionals who are passionate about their work and are motivated to see customers wildly successful with the Contrast platform. The ideal candidate enjoys solving complex technical problems and making personal connections that strengthen our customer relationships.
As part of the broader Contrast Customer Success organization, you’ll link technical strategy to business value. A rewarding day at the office means you’ve solved real-world problems by leveraging your product expertise, technical acumen, and a clear understanding of what the customer is trying to achieve.
You’ll play a critical role during significant company and team growth. During the first month, you’ll dive into the Contrast platform and learn an exciting technology that improves how software development teams secure their code. You’ll be immersed in DevSecOps. Within three months, you’ll engage directly with Contrast customers, from Fortune 100 to technology leaders and ISVs, to help implement security programs and solve complex organizational and technical challenges.
To succeed, you’ll need to be extremely adept at analyzing existing customer processes, defining the ideal end state, and helping the customer evolve their processes to this desired end state. The position requires a deep understanding of a DevOps-oriented SDLC and the ability to evangelize how Contrast products can fit into that process and perform the necessary integrations to fully automate security testing.
Responsibilities
- Plan and deploy Contrast technology throughout the customer’s SDLC, which involves installation, configuration, and custom development to ensure optimal results
- Provide expert guidance and ensure customers are rapidly adopting Contrast products
- Troubleshoot complex customer issues
- Conduct strategic and operational reviews to communicate Contrast value to the customer as well as to evaluate future needs and direction
- Collaborate with Product Management on new features and product design that will further adoption and implementation success
- Build long-term customer relationships by serving as a trusted advisor
Qualifications
- You’re a security expert or eager to become one
- You want to love where you work, and Contrast’s core values matter to you
- 5+ years of experience delivering professional services or technical account management for security technology and/or DevOps solution vendor
- Demonstrated history of helping customers transform their operational processes to leverage new technologies
- Demonstrated ability to be a hands-on technical expert, whether as a software engineer, DevOps guru, root administrator, or ethical hacker
- Enthusiastic, positive demeanor and a customer-first mindset
- Ability to travel up to 33% as needed
- Bachelor’s degree or higher: preference for computer science and mathematics degrees
- Fluent in French, preferred
We are changing the world of software security. Do it with us.
We believe in what we do and are passionate about helping our customers secure their business.
If you’re looking for a challenge and want to enjoy where you work, you’ll love Contrast Security.
Contrast Security is committed to a diverse and inclusive workplace. We are an equal-opportunity employer, and our team is comprised of individuals from many diverse backgrounds, lifestyles, and locations. At Contrast, we strive to build diverse teams that reflect the people we want to empower through our products. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Contrast is proud to be an equal-opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.
By submitting your application, you are providing Personal Information about yourself (cover letter, resume, email address, etc.) and hereby give your consent for Contrast Security, Inc. and/or our HR-related Service Providers to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. If you are a resident of the European Economic Area or are applying for a position in the European Economic Area, Contrast’s Privacy Statement reflects our policies around compliance with the General Data Protection Regulation (“GDPR”) and your rights respective to GDPR. As a California resident, you are entitled to certain rights under CCPA: The California Consumer Privacy Act of 2018 (“CCPA”). Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts, and dependents (“CA Employee”) new rights to privacy.
Recruitment Agencies: Although we value the services you provide, at this time, we are only accepting resumes from agencies, headhunters, or other suppliers who have signed a formal agreement with us.