Senior Global Service Desk Analyst
Contrast Security
IT
United States
Posted on Friday, March 10, 2023
<div><b style="font-size:18px;"><a href="https://www.prnewswire.com/news-releases/contrast-security-makes-its-debut-on-the-inc-5000-list-of-americas-fastest-growing-companies-301606087.html" class="postings-link">Contrast Security Makes Its Debut on the Inc. 5000 List of America's Fastest Growing Companies</a></b></div><div><br></div><div>Contrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks, heralding the new era of self-protecting software. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate assessment and always-on protection of an entire application portfolio without disruptive scanning or expensive security experts. Only Contrast has sensors that work actively inside applications to uncover vulnerabilities, prevent data breaches, and secure the entire enterprise from development to operations to production.</div><div><br></div><div><b style="font-size:18px;">About the Position</b></div><div><br></div><div>As the designated International member of our in-house IT team, you will provide excellent Tier 2/Tier 3 IT Service Desk support to all International users, solving complex issues escalated to you by our outsourced Tier 1 IT Service Desk vendor. You will also assist with purchasing laptops for users across Europe, the Middle East, and Asia. This role will have significant global responsibility for day-to-day user onboarding and laptop asset management tasks. You will establish and maintain a strong endpoint (laptop) security posture by leveraging automation and industry best practices by managing endpoints via MDM/UEM tools. </div><div><br></div><div>Contrast Security’s IT stack is 100% SaaS-based with no legacy on-prem infrastructure. This position is an individual contributor and reports to the Manager of IT Infrastructure and Operations.</div>
Contrast Security is an equal opportunity employer.
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