About the Opportunity

In today's digital-first world, content is the customer experience. As an individual or business, you interact through content, differentiate using content, and achieve your goals with content. Content is what powers every single experience throughout our day.
The User Experience team empowers builders to compose awesome content experiences through platform collaboration using a diverse range of products tailored to their needs.

As a Product Designer (f/m/d) you will work with a cross-functional team to discover, define and deliver experiences that empower development teams to efficiently collaborate, build fast and release safely.

If you combine a passion for problem-solving and systems design with solid interaction and UX design skills, this role may be a good fit. You should be keen to facilitate user research studies and team workshops and have experience working with design systems. You’ll join a design guild of passionate design generalists who enjoy continuous learning, and the opportunity to impact the product and the organization in a meaningful way.

What to expect?

You’ll be a key player in your cross-functional product development team and contribute to initiatives to make your product team and the design function more successful.

• Conduct primary research in order to deeply understand user needs and help stakeholders and collaborators to build empathy.
• Facilitate discovery workshops.
• Take the user’s perspective and explore solutions from multiple directions.
• Create deliverables like user journeys, concept maps, UI mockups and prototypes, UX copy.
• Execute clean, production ready, highly functional designs.
• Help shape team goals and success metrics.
• Assist in story and requirements definition.
• Represent your team’s work, e.g. presentations with business stakeholders.
• Run experiments and user testing and improve the user experience through iteration
• Collaborate with other Designers across the org to continuously raise our quality bar

What you need to be successful

• Minimum 3 years of experience.
• Self-starter and organized.
• Comfortable navigating ambiguity and capable of adding clarity to the table.
• Strong conceptual skills to design for complex scenarios, covering from Information architecture artefacts to high-fidelity solutions.
• Strong communicator and user advocate.
• Comfortable communicating with company leadership.
• Experience working with design systems and solid knowledge of interaction patterns.
• Experience in service design and journey mapping
• Experience conducting user research (primarily user interviews) and different testing methods.
• Experience in meeting and workshop facilitation.
• Passion for technical tooling and developer enablement. We don’t need you to have a high level of technical knowledge, but being comfortable in understanding and navigating technical concepts.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business.

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $130,000 - $143,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

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