Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care.

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

We are seeking an experienced and driven Senior Manager to lead a high-performing team within our RCM operations. This role combines data-driven decision-making, operational leadership, and client consulting to deliver measurable impact across our healthcare services portfolio.

As a Senior Manager, you will be responsible for owning key deliverables, driving team performance, and solving complex operational problems using a combination of SQL, data analysis, and logical reasoning.

Key Responsibilities

• Lead and manage a cross-functional team of associates and senior associates supporting operations

• Own delivery of projects across RCM, analytics, and tool development; ensure SLA adherence and quality metrics

• Use SQL and data analysis to extract insights, build reports, and support strategic initiatives

• Identify inefficiencies, recommend solutions, and implement process improvements

• Mentor and guide team members on both technical and operational aspects

• Coordinate with other teams and leadership to communicate performance updates and project progress

Required Skills & Qualifications

• 3+ years in a managerial or lead role, with experience in US healthcare, would be a plus.

• Strong command of SQL – ability to write queries independently for data extraction and analysis

• Proven experience in data analysis, reporting, and dashboards

• Demonstrated logical problem-solving skills and business acumen

• Excellent communication and stakeholder management skills – both written and verbal

• Self-starter with the ability to take ownership, work independently, and lead initiatives

• Experience in RCM, provider operations, healthcare analytics, or consulting preferred

Preferred Qualities

• Strong organisational skills with attention to detail and deadline orientation

• Experience in client-facing roles, preferably in a consulting or managed services environment

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector.

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil.

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly.

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.