Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care.

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About Augmedix:

Augmedix (www.augmedix.com) is a global leader in AI-powered medical documentation and data solutions, transforming healthcare through cutting-edge technology. Our Bangladesh office plays a critical role in driving innovation and operational excellence, supporting our global mission to redefine the patient-clinician experience. We are seeking an experienced and dynamic Head of Human Resources (HR) to lead our HR strategy, foster a people-first culture, and support our growth by attracting, retaining, and developing top talent.

About the role:

The Head of People will oversee all aspects of human resources management, including recruitment, employee relations, performance management, training and development, compensation and benefits, and compliance with labor laws. This role requires a strategic thinker with strong leadership skills, a deep understanding of HR best practices, and the ability to foster a positive and inclusive workplace culture.

Key Responsibilities:

• Strategic HR Leadership:

  • Develop and execute HR strategies aligned with Augmedix’s global and local business objectives.

  • Serve as a trusted advisor to senior management on HR best practices, policies, and workforce planning.

  • Drive initiatives to enhance employee engagement, retention, and productivity.

• Talent Acquisition & Employer Branding:

  • Lead end-to-end recruitment processes to attract top talent for Augmedix Bangladesh.

  • Strengthen Augmedix’s employer brand and position the company as a top employer in Bangladesh’s tech and healthcare sectors.

  • Build partnerships with universities, professional networks, and recruitment agencies.

• Performance Management & Organizational Development:

  • Design and implement performance management systems to drive accountability and continuous improvement.

  • Develop leadership and employee training programs to enhance skills, engagement, and career growth.

  • Foster a culture of continuous learning and professional development.

• Employee Engagement & Culture Building:

  • Champion employee well-being initiatives, diversity and inclusion efforts, and work-life balance programs.

  • Establish mechanisms for employee feedback and workplace satisfaction improvements.

  • Organize engagement activities to build a positive, collaborative work environment.

• Compensation & Benefits:

  • Oversee the design and administration of competitive compensation and benefits programs.

  • Conduct regular market benchmarking to ensure Augmedix remains competitive in the industry.

  • Ensure compliance with local labor laws and regulations related to compensation and benefits.

• HR Compliance & Operations:

  • Ensure HR policies and procedures align with local labor laws and global best practices.

  • Manage HR operations, including HRIS, payroll, and benefits administration.

  • Conduct regular audits to ensure adherence to HR policies and procedures.

• Conflict Resolution & Employee Relations:

  • Act as a mediator for conflict resolution and employee grievances.

  • Implement policies to maintain a healthy and inclusive workplace culture.

• HR Analytics & Reporting:

  • Utilize HR analytics to track key metrics and provide insights to senior management.

  • Prepare regular reports on HR activities, including recruitment, retention and employee engagement.

Qualifications & Experience:

• Education: Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. HR certifications (e.g., SHRM, CIPD) are a plus.

• Experience: Minimum of 10-12 years of progressive HR experience, with at least 5 years in a leadership role. Experience in the technology, healthcare, or multinational sectors is preferred.

• Skills:

  • Strong knowledge of Bangladesh labor laws and HR compliance.

  • Excellent communication, leadership, and interpersonal skills.

  • Proven ability to manage multiple priorities in a fast-paced environment.

  • Proficiency in HR software and Microsoft Office Suite.

  • Strong analytical and problem-solving skills.

Key Competencies:

• Strategic Thinking

• Leadership and Team Management

• Employee-Centric Mindset

• Conflict Resolution

• Change Management

• Data-Driven Decision Making

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector.

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil.

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly.

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com or @commure.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.