About the Company:

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Opportunity

We are seeking a Senior Director of Product Management to lead our product strategy and execution for our enterprise fitness software platform. Our platform empowers franchisors and large multi-location operators with an integrated suite for member management, bookings, payments, marketing automation, and analytics. This role is pivotal in shaping our roadmap to deliver maximum customer impact while balancing value, effort, and strategic alignment. You will champion customer-centric design, ensure that our solutions address real customer problems, and partner closely with cross-functional teams to bring world-class products to market.

This is a role that requires both strategic vision and detail-level, hands-on leadership. You’ll guide a team of product managers and collaborate with design, engineering, payments, and customer teams to deliver innovative, high-impact features for our customers.

Key Responsibilities

• Lead Product Strategy & Roadmap
  • Define and communicate a clear product vision aligned with company goals and customer needs.
  • Drive prioritization using value-vs-effort frameworks to maximize impact.
  • Balance near-term delivery with long-term strategic investments.
• Champion User-Centric Product Development
  • Leverage customer insights, data, and market trends to guide product direction.
  • Foster a deep understanding of the needs of enterprise fitness franchisors, their operators, and their members.
  • Partner with UX and research to ensure products are intuitive, efficient, and easy to use.
• Execution & Delivery Excellence
  • Oversee the product lifecycle, from ideation through launch and post-release optimization.
  • Collaborate closely with engineering to ensure feasibility, quality, and timely delivery.
  • Use tools such as Notion, Confluence, Jira, and other internal platforms to drive transparency, collaboration, and documentation across teams.
• Leadership & Team Development
  • Lead, mentor, and inspire a team of product managers, ensuring they deliver measurable impact.
  • Promote a data-driven, outcome-oriented product culture.
  • Ensure the team follows best practices in product management and documentation, driving consistency and clarity across initiatives.
  • Encourage cross-functional alignment between product, engineering, design, payments, marketing, and customer success.
• Stakeholder Engagement
  • Communicate product vision, roadmap, and progress to executive leadership and key customers.
  • Build strong relationships with clients, gathering feedback to guide roadmap decisions.
  • Collaborate with sales and marketing to ensure successful product positioning and launches.

Qualifications

• Experience
  • 10+ years in product management, including at least 5 years leading product teams.
  • Proven success delivering enterprise SaaS products, preferably in fitness, wellness, or related industries.
  • Strong track record of applying value-vs-effort prioritization frameworks to maximize ROI.
  • Proficiency with Notion, Confluence, Jira, and modern product collaboration tools (e.g., Figma, Miro).
  • Payments experience is a strong plus, especially in recurring billing, payment facilitation, or financial reporting.
• Skills & Attributes
  • Deep commitment to user-centric design and customer-driven innovation.
  • Exceptional ability to translate business strategy into clear, actionable product plans.
  • Data-driven decision maker with strong analytical and problem-solving skills.
  • Excellent communication and storytelling skills for both technical and executive audiences.
  • Collaborative leader with a bias for action and the ability to influence without direct authority.

Why Join Us

• Shape the future of enterprise fitness software for some of the world’s most recognized brands.
• Work in a high-growth, innovation-focused environment
• Collaborate with talented teams across product, engineering, and design.
• Comprehensive benefits package, including health, dental, vision, and 401(k).

If you are passionate about building high-impact enterprise products that transform industries and you thrive at the intersection of strategy, design, and execution we’d love to hear from you!

Pay transparency

It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $245k to $290k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.