Business Intelligence Analyst II

ClassPass

ClassPass

IT, Operations, Data Science
Posted on Aug 12, 2025
About the Company:

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

About the right team memberThe Business Intelligence Analyst II role will be responsible for the development of the most ideal data environment for the organization to conduct analytical insight, productional business operations, and make informed business decisions. This role would own the road-mapping and stakeholder management of a specific business vertical, working directly with stakeholders to understand, prioritize, communicate, and execute business requests, including translating business requests into technical requirements. Working closely with other members of the Business Intelligence team and stakeholders across the organization they will maintain ETL pipelines, build complex data models, produce impactful reports/dashboards, and consult on business problems using first-hand expertise. This role specifically would focus on supporting our Payments teams.About the role
  • Collaborate with stakeholders and sometimes lead projects and roadmaps to improve business operations and systems utilizing institutional, technological, and analytical expertise
  • Consult with management to understand current and future business goals and strategies to ensure that business data ecosystem, enterprise reporting, and analyses are aligned
  • Own the prioritization and execution of the Payments BI roadmap
  • Utilize BI tools and work with Data Analytics to create and manage reports, dashboards, and data marts that are critical for the centralization of business metrics and KPIs
  • Work closely with business to align on business logic to design, create, and operationalize business logic into source of truth data models in Enterprise Data Warehouse and surface them through self-service BI tools
  • Build out and maintain data models to provide business critical information to various functions across the company
Skills & experience
  • BA/BS Degree, in a quantitative field preferred
  • Experience in a similar role, within a high growth environment preferred in Business Intelligence or similar role that involves data modeling and/or SQL-based data transformation and analytics
  • Advanced proficiency in SQL
  • Proficiency in a BI tool (Looker, Tableau, Power BI),
  • Experience in Data Modeling
  • Great to have experience: Working specifically in an Agile environment for road-mapping and sprint planning / management
  • Great to have skills: Proficiency in ETL, Snowflake, Github, and dbt.
  • Ability to present data in a simple, clean, concise visual and written manner
  • Must have a strong understanding of business-side implications of work; needs to keep up with what’s going on with the business, feel comfortable with collaborating with business stakeholders at all levels of seniority to understand their data needs
  • Experience developing data models and databases at a nascent or rapidly scaling business
  • Strong attention to detail, analytical mindset, and highly organized Impeccable attention to detail and accuracy
  • Understanding and knowledge of SaaS industry business metrics and strategy
  • Understanding of Payments functions and key business metrics
  • Must be business-centric, data-oriented, analytically minded and results driven
  • Must be able to effectively plan and manage time and responsibilities autonomously
  • Must be able to manage and influence a project end to end
  • Strong technical aptitude and demonstrated ability to quickly evaluate and learn new technologies
  • Advanced critical thinking skills to scope and frame problems
Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.