Job Description:

About the role:

The Reporting & Analytics team’s mission is to empower the organization with trustworthy data insights, intuitive and reliable tools, and deep data domain expertise in support of Cityblock’s mission to radically improve the health of marginalized communities at scale. The Director defines the product vision, collaborates with cross-functional teams, and ensures that products align with business objectives and meet the needs of healthcare users. You will leverage extensive experience to provide leadership, mentorship, and contribute to the success of innovative healthcare technologies.

Responsibilities:

• Define and communicate product strategy and vision for the Reporting & Analytics team, ensuring alignment with overall business goals. Develop and maintain the product roadmap and evangelize priorities and decisions across the organization

• Manage a team. Act as a leader to the overall Reporting & Analytics team and to direct reports; foster a collaborative and high-functioning team environment

• Influence and enact a new service model for the R&A team, defining how the team works with the organization and

• Build strong and trusted working partnerships with business stakeholders and technical teams. Represent the broader Reporting & Analytics team to senior leadership

• Design and operationalize staffing models for data analysts and PMs, considering the needs of various teams and problem areas. Translate organizational goals into clear problem statements and ownership areas for teams within analytics

Requirements:

• 7-10 years’ experience working on high-quality products or tools in a product management or adjacent role, ideally within Data/Analytics functions

• Experience managing and coaching high-growth teams

• Experience using quantitative and qualitative data to drive prioritization and decision making

• Experience working in BigQuery and Looker or with other data tools; experience with ClickUp or other work tracking tools; experience with Google Suite a plus

• Strong interpersonal skills with ability to build consensus and develop trusted relationships with cross-functional peers and stakeholders

• Skilled in driving clear prioritization and pushing stakeholders to do the same. High level of proficiency in making decisions using quantitative and qualitative inputs and bringing others along in that decision making

• Ability to identify and navigate ambiguity while building consensus and clarity for their teams

• Excellent writing and communication skills; ability to facilitate conversations and drive decision-making with cross-functional team members and senior stakeholders; experienced and polished presenter

About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

• Aim for Understanding
• Be All In
• Bring Your Whole Self
• Lean Into Discomfort
• Put Members First

About our Team:

We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. You will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:

$215,000 to $225,000

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Covid 19 Update - Please Read:

Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.

The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates.

Medical Clearance (for Member-Facing Roles):

You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.