What you’ll be responsible for:

Circle is looking for an enthusiastic, knowledgeable and focused Lead Quality Analyst to join the Compliance Operations Scaled Services team. As the Lead Quality Analyst, Quality Control & Assurance you will join a Scaled Services team of 14 brilliant and driven professionals. You will need to be solutions-focused with a passion for creating coaching, identifying improvement opportunities and driving towards the highest quality standard possible. You will be responsible for assisting the Manager, Compliance Quality Control and Assurance in overseeing the completion of quality reviews, contributing to the growth and enhancing the Compliance Quality program, working with cross-functional partners to implement changes driven by business needs, and strategically identifying areas for program improvement. You will be required to create and manage effective partnerships with key stakeholders to influence and shape the direction of this space. To excel in this role you need to be highly-organized, have a passion for quality and innovation and be comfortable working in a fast-paced environment. Alignment with Circle’s core values is a must.

What you'll work on:

• Developing and improving the quality program to ensure quality reviews are completed in the most optimal way possible.
• Partner with cross-functional stakeholders to enable the Compliance Quality program to be agile, and accommodate any Compliance or business-wide program or process changes
• Assist the Manager, Compliance Quality Control and Assurance with ensuring all accountabilities are met and quality reviews are completed within the agreed timeframes and SLAs
• Working in collaboration with Risk, Compliance, outsourced vendors, L&D, WFM and Ops Excellence and a range of other stakeholders to create brilliant and effective partnerships
• Engaging directly with our outsourced partners and vendors to ensure a clear understanding of the challenges and process to drive for increased quality performance and output
• Assist with scaling the Compliance Quality program
• Contributing to the effective delivery of Scaled Services OKRs for each half
• Ensuring effective communication and reporting for enhanced visibility across the business on key pieces of work
• Completing ad-hoc projects as required and in line with business needs
• Performing quality reviews on all AML processes: KYC onboarding, periodic reviews, transaction monitoring alert reviews, investigations, and sanctions alert reviews, as well as future Compliance Operations processes supported by the Quality Control and Assurance team, as needed

You will aspire to our four core values:

• Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.
• Mindful - you seek to be respectful, an active listener and to pay attention to detail.
• Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
• High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance.

What you’ll bring to Circle:

• 7+ years experience in financial crimes compliance, with a minimum of 1 year in a quality role.
• B.A./B.S. degree; quantitative or technical degree a plus.
• Strong organizational, analytical, written, and verbal communication skills.
• Ability to maintain a strong operational focus with the ability to manage time sensitive workflows across competing priorities.
• Experience analyzing large transactional data sets, proficiency in SQL preferred.
• CAMS, CFCS or CFE certification is a plus.
• Exceptional attention to detail, with the ability to identify and address potential issues and risks.
• Experience and comfort working in an ever changing industry and the flexibility to quickly react to changing demands.
• Organized, detailed, proactive, self-motivated, collaborative, multi-tasker, and creative.
• Proven ability to excel in a fast-paced environment is extremely important.
• Ability to prioritize workloads and ensure tasks are completed timely.
• High integrity and ability to handle confidential information.
• Experience/familiarity with Slack, Apple MacOS and GSuite.

Additional Information:

• This position is eligible for day-one PERM sponsorship for qualified candidates.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $90,000 - $120,000

Annual Bonus Target: 12.5%

Also Included: Equity & Benefits (including medical, dental, vision and 401(k)). Circle has a discretionary vacation policy. We also provide 10 days of paid sick leave per year and 11 paid holidays per year in the U.S.