Implementation Leader
CertifyOS
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See open jobs at CertifyOS .See open jobs similar to "Implementation Leader" General Catalyst.Administration
United States
Posted on Aug 2, 2024
About Certify:
We are on a mission to change how the US healthcare industry deals with provider data. Our goal is to reduce the cost of healthcare by streamlining access to provider data and reduce administrative and regulatory burden on healthcare organizations.
Certify is revolutionizing the healthcare industry by laying the infrastructure upon which the next generation of provider-centric applications (network adequacy, accuracy, provider utilization, etc.) will be built. As innovative digital health plans and provider care models continue to scale and challenge traditional care models, the need for a centralized data infrastructure has never been greater. Our platform will support the future of healthcare innovation by becoming the source of truth of provider data, and making that data easily accessible and actionable for the entire healthcare ecosystem.
We have built an API-first, UI-agnostic, end-to-end provider network management platform automating licensing, enrollment, credentialing, and network monitoring. With direct integrations into 100’s of primary sources, we are uniquely positioned to enhance visibility into the entire provider network management process. Our team has more than 25+ years of combined experience building provider data systems at Oscar Health and are backed by top-tier VC firms who share our vision of creating a one-of-a-kind healthcare cloud that removes the friction surrounding provider data.
At Certify, we pride ourselves on fostering a meritocratic environment that ensures every voice has an opportunity to be heard. Founded on the principles of trust, transparency and accountability, we aim to challenge the status quo at every step and are looking for purpose-driven team members to share our journey in redefining Healthcare data infrastructure.
About the role:
As a pivotal member of our team, you will be responsible for overseeing the implementation and onboarding process for new client partners at Certify. You will work with multiple clients, collaborate closely with partner teams, and help establish a standard for the successful implementation of Certify. Your role will be instrumental in maintaining a seamless client journey and setting our clients up for success on the platform.
What You'll Do
- Support the implementation and onboarding process for new client partners, across all products and services offered by Certify, across multiple implementations simultaneously
- Work cross-functionally with key stakeholders from multiple teams
- Support clients as they complete standard implementation tasks and as they learn to use the Certify platform
- Develop a deep understanding of the licensing, credentialing, and payor enrollment universe
- Maintain a seamless client experience from contract execution to go-live
What You'll Need
- Required:
- 3+ years of professional experience overall
- Excellent organizational skills and a strong detail-oriented mindset
- Outstanding presentation, reporting, and communication skills with the ability to tailor the delivery of a message or training to a variety of audiences
- Ability to work independently and manage multiple tasks simultaneously
- Ability to interact and collaborate with product and engineering teams both internally and externally
- Preferred:
- 1+ years of experience in software implementation, project management, or management consulting role
- Strong understanding of licensing, credentialing, and payor enrollment universe
- Demonstrated proficiency with systems, spreadsheets, databases, and applications (Google Suite, Airtable, Salesforce, Jira, Confluence)
Benefits of Working at Certify
- 100% of health, dental, and vision insurance premiums covered for employees
- Unlimited PTO policy with a mandatory minimum of two weeks off
- “No meeting Thursdays” so you can stay heads down to get work done
- Remote work
Equal opportunity employer:
Certify is an equal opportunity employer that is committed to providing all employees with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.
Reasonable accommodation:
Certify applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Certify applicant who requires reasonable accommodations during the application process should contact the recruiting team (recruiting@certifyos.com) to make the need for an accommodation known.
Pay transparency policy:
Certify ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay.
This job is no longer accepting applications
See open jobs at CertifyOS .See open jobs similar to "Implementation Leader" General Catalyst.