Team: GST Product Manager

Experience: 3 to 5 yrs
Location: Pune

Introduction

$11 trillion of money flows every year between companies in India. It typically takes avg. 70 days for a business to get paid, and it’s increasing 5% every year. Formal funding options are limited, and cover < 5% of the addressable market.

We are building India’s largest B2B Payments Platform that transforms how businesses pay and get paid. Our award-winning platform already processes INR 20,000+ Crores of invoices every month, across 300,000 MSMEs and 1200+ corporates; with 30+ lenders plugged in for credit.

Globally, companies in this space, like Coupa, Bill.com, Melio, C2FO, Tipalti, have witnessed tremendous success over the past decade doing $ Billion+ disbursements weekly and cumulatively valued over $50 Billion.

You will join our core team that currently consists of ex-BCG and ISB / IIM alumni with a team of industry veterans serving on the advisory board. We are backed by Elevation Capital (one of the most successful VCs in India) and General Catalyst ($15 Billion+ global fund, and early investors in Stripe, Airbnb etc.). We share our lineage with HCS, a 25 year old investment bank and a registered NBFC. We are a team of passionate problem solvers and we’re building a technology company with a strong product innovation mindset.

We are looking for someone who loves a challenge, is ambitious, super tenacious and persistent. S/he is a self-starter, thrives in a dynamic, small start-up environment, has a knack for understanding customer needs, and is result-oriented. If you check these boxes - we want to talk to you!

Role Overview

Key Responsibilities

• Product Expertise
• Act as a subject matter expert on GST workflows and compliance requirements within the product.
• Interpret GST regulations and ensure they are accurately reflected in product features and workflows.
• Collaborate with the product team to translate GST requirements into functional product logic.
• Review product features to ensure they align with GST rules, filing processes, and compliance standards.
  
  
• Product Quality Assurance
• Perform functional testing and validation of new product features, releases, and enhancements before deployment.
• Design and execute test cases and testing scenarios based on GST workflows.
• Identify bugs, inconsistencies, or usability issues and document them clearly for the engineering team.
• Ensure GST-related processes in the platform maintain accuracy, reliability, and regulatory compliance.
  
  
• Application Validation
• Validate end-to-end GST filing workflows, calculations, and data flows within the application.
• Ensure the product handles various GST scenarios, edge cases, and compliance rules correctly.
• Conduct regression testing during product updates to prevent disruptions in existing workflows.
  
  
  
• Issue Identification & Escalation
• Investigate product issues and identify root causes related to logic, workflows, or compliance gaps.
• Work closely with engineering teams to reproduce issues and ensure timely resolution.
• Track issues and ensure fixes are properly validated before release.
  
  
  
• Product Feedback & Continuous Improvement
• Identify opportunities to improve product workflows, accuracy, and user experience.
• Share insights with the product team to help enhance product functionality and reliability.
• Contribute to improving internal documentation related to GST product logic and workflows.

Qualifications:

• Bachelor's degree in Accounting, Finance, Business, or a related field is preferred.
• CA or pursuing CA done with the articleship training having experience in GST.
• Strong knowledge of GST regulations and filing procedures.
• Excellent communication and interpersonal skills.
• Patience and empathy when dealing with customer inquiries.
• Technical aptitude and the ability to learn and understand software applications quickly.
• Attention to detail and a commitment to data accuracy.
• Problem-solving skills and the ability to work independently.