Operations Team Leader

Carma

Carma

Operations
Sydney, NSW, Australia
Posted on Jun 13, 2024
At Carma, we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car buying experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we’re powered by the best people and we’d love for you to come along for the ride.
As our Operations Team Lead you will oversee a dynamic production team, driving efficiency, quality and training to hit our targets while producing top-quality Carma Cars. You’ll be the final quality control point to make sure that our cars look just as good online as they do in person. Think of it as giving our cars their final stamp of approval before they make their big debut!

What you'll be doing

  • Step up as the go-to person in your team- offer advice, answer questions, and guide everyone to thrive in their role
  • Keep the team on track with daily targets and boost their motivation
  • Help drive end-to-end workflow and production alongside other Team Leads and their teams, turning collaboration into success!
  • Be the final quality checkpoint- ensure that everything on our car’s profile is spot-on before it’s ready to impress our customers in the virtual showroom
  • Tackle and resolve challenges head and hands-on, making key decisions and collaborating with other Team leaders to find solutions.
  • People management—whether it’s crafting training programs, approving leave, or giving feedback, you'll keep the team running smoothly
  • Find ways to boost processes—bringing a continuous improvement mindset is essential for this role!

Okay, let's talk about you

  • You've worked in the auto industry for at least 3 years including team management
  • You're a skilled team leader who knows how to motivate others
  • Your communication skills are top-notch
  • Your attention to detail, organisational skills and problem-solving abilities are exceptional
  • You hold a valid and clean NSW Drivers Licence

What's in it for you?

  • We wouldn’t be a car business if we didn’t give you some $$ off our Carma cars, parts and NRMA cover.
  • Join a team that values quality as much as quantity — we believe in working hard, having fun and delivering an exceptional product.
  • We love social events, from parties to go-karting and bake sales, there’s something for everyone.
At Carma, we’re all about fostering an amazing culture, where you can bring your best self to work! We value collaboration, innovation and having a laugh at work. Plus, we’re committed to diversity, inclusion and safe work practices, so no matter your background or experience (or car brand of choice!) we’d love to hear from you. Please let us know if you need any reasonable adjustments during the interview process.
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