Customer Success Manager (Flourish)
Customer Service, Sales & Business Development
Posted on Friday, February 24, 2023
<div> <b style="font-size:14pt;">Canva’s Commitment and Mission</b> </div><div> <br> <div> <span style="font-size:11pt;">At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you!</span> </div> <div> <br> <div> <span style="font-size:14.6667px;">Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 110+ million monthly active users across 190 different countries and a team of over 3,400 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of.</span> </div> <div> <br> <div> <span style="font-size:11pt;">Join us and design your future. </span> </div> <div> <br> <div>Do you love data visualization, interactive content and modern web technologies? Are you a team player who likes solving difficult problems together? Do you want to join one of the UK’s most exciting tech start-ups and play a key role in developing an ambitious product with a global impact?</div> <div> <br> <div>Flourish is the world’s leading data storytelling platform. It enables anyone to create beautiful graphics and interactive stories without coding. Since its launch in 2018, more than 1 million registered users have produced around 15 million graphics, which have racked up more than 30 billion views. Our customers range from leading newsrooms and corporations to NGOs, universities and government departments all over the world.</div> <div> <br> <div>Our customers include leading newsrooms (such as BBC and FT), major corporates (such as Goldman Sachs and Moody’s), NGOs (Amnesty, Rockefeller) plus universities all over the world.</div> <div> <br> <div>Following our<a href="https://flourish.studio/canva-news" class="postings-link">acquisition</a>, Flourish is a proud member of the<a href="https://canva.com/" class="postings-link">Canva</a>family.</div> <div> <br> <div>We're looking for a Customer Success Manager to join the Flourish team, you will be responsible for providing excellent customer service and growing our accounts. The Customer Success Manager is the key contact point between the customer and the company and your role is to ensure customer satisfaction. </div> <div> <br> <div>You will be working with upsell and cross sell targets, with the objective to grow revenue from your customer portfolio every quarter. </div> <div> <br> <div>Among your many attributes, you are full of energy, persuasive, gregarious, have great communication skills, are persistent and most importantly eager to exceed your quota.</div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
Canva is an equal opportunity employer.
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