Product Manager - Trust & Safety
Posted on Tuesday, February 14, 2023
<div> <b style="font-size:32px;">Join the team redefining how the world experiences design.</b> </div><div> <br> <div>Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!</div> <div> <br> <div>Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.</div> <div> <br> <div> <br> <div> <b style="font-size:32px;">Where and how you can work</b> </div> <div> <br> <div>Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.</div> <div> <br> <div> <br> <div> <b style="font-size:32px;">What you’d be doing in this role</b> </div> <div> <br> <div> <span style="font-size:14.6667px;">As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. </span> </div> <div> <br> <div> <span style="font-size:14.6667px;">At the moment, this role is focused on:</span> </div> <div> <br> <div> <b>Product Management @ Canva</b> </div> <div> <br> <div>The mission of Product Managers at Canva is to create the most accessible design tool for every person in the world. We believe that we can improve the world by empowering everyone to design and communicate visually. As a Product Manager at Canva you help set this vision, define what that future looks like, and build the products and features that get us there.</div> <div> <br> <div>Product Managers collaborate with Canva’s founders to set the strategic direction, scope, and success metrics for product initiatives. We work across teams of designers, software engineers, marketers, and analysts to ensure we're delivering an exceptional experience to all our users. We are responsible for implementing and collaborating on product strategy, road mapping, and prioritisation as our product grows. </div> <div> <br> <div> <b>About the Trust Safety team</b> </div> <div> <br> <div>At Canva, we empower the world to design. People only create in places they trust; Trust and Safety (TS) are an important part of the brand promise that we make to our customers, so making sure that we uphold this promise is a key part of our product and services. In our mission to safeguard our community, we work to prevent and mitigate incidents that could compromise the trust people have in Canva, from adult content to child abuse material, misinformation to hate speech, phishing, spam, bots, account takeovers, and other abuse vectors.</div> <div> <br> <div>The User Trust team works to ensure every Canva account is safe and authentic, by providing tools and support to empower Canva and our users to protect their accounts from abuse. Abusive behaviour is not only directly against our values, it hurts our business as well. We create crucial detection services to understand and address inauthentic account behaviour in Canva’s complex and changing world. Some of the biggest changes we need to address are the continuously growing international user base, content and usage types, new features, regulatory requirements, and evolving abuse vectors.</div> <div> <br> <div>As a solid Trust Safety PM, you have well-developed skills in considering different frameworks, then applying them to product development of a safety platform that helps us maintain safe and trusted accounts for our users. This means that you will have to have a good analytical lens to complement collaboration with numerous internal partner teams and work streams, in order to achieve impact through their adoption of your solutions.</div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
Canva is an equal opportunity employer.
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