Product Manager - Trust & Safety
Posted on Tuesday, February 14, 2023
<div><b style="font-size:14pt;">Canva’s Commitment and Mission </b></div><div><b style="font-size:14pt;">Ngā Manawanuitanga me ngā uaratanga o Canva </b></div><div><br></div><div><span style="font-size:11pt;">At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! </span></div><div><br></div><div><span style="font-size:14.6667px;">Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 110+ million monthly active users across 190 different countries and a team of over 3,400 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. </span></div><div><br></div><div><span style="font-size:11pt;">Join us and design your future. </span></div><div><br></div><div><b>Product Management @ Canva</b></div><div><br></div><div>The mission of Product Managers at Canva is to create the most accessible design tool for every person in the world. We believe that we can improve the world by empowering everyone to design and communicate visually. As a Product Manager at Canva you help set this vision, define what that future looks like, and build the products and features that get us there.</div><div><br></div><div>Product Managers collaborate with Canva’s founders to set the strategic direction, scope, and success metrics for product initiatives. We work across teams of designers, software engineers, marketers, and analysts to ensure we're delivering an exceptional experience to all our users. We are responsible for implementing and collaborating on product strategy, road mapping, and prioritisation as our product grows. </div><div><br></div><div><b>About the Trust & Safety team</b></div><div><br></div><div>At Canva, we empower the world to design. People only create in places they trust; Trust and Safety (T&S) are an important part of the brand promise that we make to our customers, so making sure that we uphold this promise is a key part of our product and services. In our mission to safeguard our community, we work to prevent and mitigate incidents that could compromise the trust people have in Canva, from adult content to child abuse material, misinformation to hate speech, phishing, spam, bots, account takeovers, and other abuse vectors.</div><div><br></div><div>The User Trust team works to ensure every Canva account is safe and authentic, by providing tools and support to empower Canva and our users to protect their accounts from abuse. Abusive behaviour is not only directly against our values, it hurts our business as well. We create crucial detection services to understand and address inauthentic account behaviour in Canva’s complex and changing world. Some of the biggest changes we need to address are the continuously growing international user base, content and usage types, new features, regulatory requirements, and evolving abuse vectors.</div><div><br></div><div>As a solid Trust & Safety PM, you have well-developed skills in considering different frameworks, then applying them to product development of a safety platform that helps us maintain safe and trusted accounts for our users. This means that you will have to have a good analytical lens to complement collaboration with numerous internal partner teams and work streams, in order to achieve impact through their adoption of your solutions.</div>
Canva is an equal opportunity employer.
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