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Senior UX Researcher, Manage Teams

Canva

Canva

Design
Auckland, New Zealand
Posted on Monday, January 30, 2023
<div><b style="font-size:14pt;">Canva’s Commitment and Mission </b></div><div><b style="font-size:14pt;">Ngā Manawanuitanga me ngā uaratanga o Canva </b></div><div><br></div><div><span style="font-size:11pt;">At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! </span></div><div><br></div><div><span style="font-size:14.6667px;">Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 110+ million monthly active users across 190 different countries and a team of over 3,400 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. </span></div><div><br></div><div><span style="font-size:11pt;">Join us and design your future. </span></div><div><br></div><div><span style="font-size:15pt;">About the UX Research team </span></div><div><br></div><div><span style="font-size:11pt;">At Canva, our users are at the heart of everything we do. Our UX Research team plays a vital role in the vision and success of our company. One of the best things about Canva is how much everyone across the business cares about users and improving their experience - you’ll never have to sell anyone on the value of user research.</span></div><div><br></div><div><span style="font-size:11pt;">Our team conducts qualitative and quantitative research to inform design decisions, product strategies, and identify opportunities. We believe that research findings are most powerful when they’re out of reports, and actively being applied and used by product teams. Researchers partner with PMs, designers, engineers, and marketers to help them better understand Canva’s multi-faceted user base, solve complex challenges, and improve the product experience for millions of users worldwide. </span></div><div><br></div><div><span style="font-size:11pt;">Our research team is diverse, collaborative, and supportive. We each bring unique strengths and interests to the group and encourage each other to grow in our craft every day. </span></div><div><br></div><div><br></div><div><span style="font-size:14pt;">About the Group you’ll be joining</span></div><div><br></div><div><span style="font-size:11pt;">The Manage Teams Group is on a mission to empower large teams with flexible configuration and team management capabilities. The group is responsible for driving core product capabilities and seamless user experiences for teams to set up and manage Canva so their team members can thrive! This group is working on a number of exciting initiatives that have a huge impact on Canva’s overall strategy and growth.</span></div><div><br></div><div> <span style="font-size:11pt;">As the Senior UX Researcher joining the Manage Teams group,</span><span style="font-size:10.5pt;"> you will help us to become the tool that large organizations love and rely on, every day in every part of their business. You will help us understand how people in large organisations set up, use and manage Canva.</span><span style="font-size:11pt;"> You’ll help our product team build empathy for our users, and identify and prioritize major product improvements and opportunities. </span> </div><div><br></div><div><br></div><div><span style="font-size:15pt;">About you</span></div><div><br></div><div><span style="font-size:11pt;">We are searching for an experienced Senior UX Researcher to help us define the design direction and product strategy for our team and administrator experiences in Canva. Research projects you’ll oversee directly tie to Canva’s company-wide goals, so increasing user understanding and identifying key product opportunities is of critical importance. </span></div><div><br></div><div><span style="font-size:11pt;">Your sphere of ownership covers how our team administrators:</span></div><div><span style="font-size:10.5pt;">- Assess the value of Canva</span></div><div><span style="font-size:10.5pt;">- Setup their organization and teams in Canva</span></div><div><span style="font-size:10.5pt;">- Manage their teams in Canva including team controls and customisations</span></div><div><span style="font-size:10.5pt;">- Use Canva to design / collaborate with their teams</span></div><div><span style="font-size:11pt;">…plus more!</span></div>
Canva is an equal opportunity employer.
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