Disputes and Fraud Lead - Customer Service
Canva
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Manila, Philippines
Posted 6+ months ago
Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place. Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to thrive.
What you’d be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
At the moment, this role is focused on:
Want to join Canva?
The Product Growth Super Group is responsible for our premium SaaS products, Canva Pro, Enterprise and Teams Products. We are responsible for building, improving and growing a product that can help our users be more productive, and achieve more with Canva. We have a mission of empowering millions of businesses/teams to grow and we’re making pretty amazing progress!
The Revenue Platform Group is deeply rooted within the Product Growth Super Group. Owning the strategy and roadmap for enabling everyone, across the planet, to access the paid features of Canva, be this through a subscription or a one-off transaction. No two countries are the same, it is our job to understand, evaluate and prioritize what works best and for who. We do everything from building out complex new payment integrations to enabling other Canva groups to achieve their goals and monetize their features.
This job is no longer accepting applications
See open jobs at Canva.See open jobs similar to "Disputes and Fraud Lead - Customer Service" General Catalyst.