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Technical Support Engineer (App Development) - Open to remote across ANZ

Canva

Canva

IT, Customer Service
Sydney, Australia
Posted on Wednesday, December 21, 2022
<div> <b style="font-size:32px;">Join the team redefining how the world experiences design.</b> </div><div> <br> <div>Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!</div> <div> <br> <div>Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.</div> <div> <br> <div> <br> <div> <b style="font-size:32px;">Where and how you can work</b> </div> <div> <br> <div>Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.</div> <div> <br> <div> <br> <div> <b style="font-size:32px;">What you’d be doing in this role</b> </div> <div> <br> <div> <span style="font-size:14.6667px;">As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. </span> </div> <div> <br> <div> <span style="font-size:14.6667px;">At the moment, this role is focused on:</span> </div> <div> <br> <div> <b> <span style="font-size:18px;">About the role</span> </b> </div> <div> <br> <div>We have an active community of developers and app partners in <a href="https://www.canva.com/developers/" class="postings-link">our Ecosystem</a>. We are about to open up our platform to all developers and we are building out our Developer Relations and Support team to help us grow and scale how we foster and support our developer community around the world.</div> <div> <br> <div> <b> <span style="font-size:18px;">About Developer Support Engineers</span> </b> </div> <div> <br> <div>As a Developer Support Engineer, you will be supporting a growing community of hundreds of developers who are building apps and integrations with the Canva Visual Design Platform. You’ll combine your technical skills as a developer with your ability to communicate complex technical concepts in an approachable manner. You are technically savvy, authentic and helpful responses will delight normally cynical engineers, who are used to the ‘abyss’ support experiences they are accustomed to. </div> <div> <br> <div>The Developer Support Engineers are part of the Partnerships and Developer Success team within the Canva Ecosystem Group and work closely with Engineering, Product, Customer Success and Partnerships to name a few. As an early team member, you will help us shape this craft as we grow and scale.</div> <div> <br> <div> <b> <span style="font-size:18px;">About the Ecosystem group</span> </b> </div> <div> <br> <div>The Ecosystem group is on a mission to empower 3rd party developers to create an abundance of apps and integrations that supercharge Canva’s ability to meet the diverse needs of our one billion users and drive Canva’s MAU growth.</div> <div> <br> <div>We want to ensure Canva becomes the leading platform for teams and SaaS products to process visual design and communication. We envision in 2026, the Canva Ecosystem will make us the most pluggable platform in the world, enabling us to simplify design creation, boost team collaboration and optimise enterprise workflows in Canva</div> <div> <br> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
Canva is an equal opportunity employer.
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