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Trust & Safety Operations Specialist (Tier 2)

Canva

Canva

Operations
Manila, Philippines
Posted on Thursday, December 15, 2022
<div><b style="font-size:14pt;">Canva’s Commitment and Mission</b></div><div><br></div><div><span style="font-size:11pt;">At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! </span></div><div><br></div><div><span style="font-size:14.6667px;">Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 110+ million monthly active users across 190 different countries and a team of over 3,400 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. </span></div><div><br></div><div><span style="font-size:11pt;">Join us and design your future. </span></div><div><br></div><div><b>About the Group</b></div><div>At Canva, we empower the world to design. People only create in places they trust, and the<b> Trust &amp; Safety (T&amp;S) Group</b> vision is that Canva is the world’s most trusted platform for safe design. In our mission to safeguard our community, we work with a lot of efforts to prevent and mitigate incidents that could compromise the trust people have in Canva, from adult content to child abuse material, misinformation to hate speech, phishing, spam, bots, account takeovers, and other abuse vectors.</div><div><br></div><div>Abusive content and behaviour is not only directly against our values, it hurts our business as well. We create crucial detection, review, and moderation services to understand and address Canva’s complex and changing world. Some of the biggest changes we need to address are the continuously growing international user base, content and usage types, new features, regulatory requirements, and evolving abuse vectors.</div><div><br></div><div><b>About the role</b></div><div>The position requires efficient review skills, experience in Trust &amp; Safety (T&amp;S) / abuse mitigation operations, high attention to detail, and the ability to problem solve and give feedback to continue improving our T&amp;S policies and tools. We’re looking for someone who is passionate about maintaining high standards in content review, moderation, and process knowledge.</div>
Canva is an equal opportunity employer.
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