Associate Manager, Account Management (East Coast or West Coast)
Bustle Digital Group
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New York, NY, USA · Los Angeles, CA, USA
Posted 6+ months ago
Bustle Digital Group is seeking a full time Associate Manager to join our growing Client Experience team. This position is client facing and will be responsible for executing post-sale production for robust media & custom content campaigns for the East Coast region. This role is responsible for orchestrating internal resources to ensure campaign expectations and contractual obligations are met as well as acting as a customer advocate and liaising between teams.
Responsibilities
- With Account Management Team oversight, provide best in class client service for post-sale executions
- Work with Account Management Team to create and maintain all program documentation during post-sale (including client kick-off call agendas, sold scope-of-work, and additional campaign trackers)
- Work alongside AM team and third party vendors to design rich media ad units and assemble relevant decks such as screenshots when a campaign goes live
- Collaborate with the Ad Ops team to monitor creative implementation, tag delivery, QA-ing of media, execution and delivery, and ensuring KPIs are achieved and optimized from a media standpoint.
- Work closely with internal BDG Studio teams to execute a variety of custom content deliverables including custom articles, social media posts, Instagram stories, influencer activations, and photo shoots.
- Partner with the Distribution Marketing team to execute content distribution plans and manage performance via key social platforms
- Use project management software (Monday.com) to manage branded content projects & deliverables - ensuring all deliverables stay on schedule
- Partner with Reporting & Insights Team to analyze campaign performance metrics, provide real-time optimization recommendations, and create end-of-campaign recap decks
Requirements
- BA or equivalent
- 1-3 years Advertising or Publisher company experience
- Strong Media background & executing media only programs
- Experience executing turnkey custom content programs
- Strong attention to detail
- Highly organized and the ability to multitask
- Preferred: Proficiency with Keynote, Excel, Google, Monday.com
This job is no longer accepting applications
See open jobs at Bustle Digital Group.See open jobs similar to "Associate Manager, Account Management (East Coast or West Coast)" General Catalyst.