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Associate Manager, Account Management

Bustle Digital Group

Bustle Digital Group

Sales & Business Development
New York, NY, USA
Posted on Thursday, May 30, 2024
Bustle Digital Group is seeking a full time Associate Manager to join our growing Client
Experience team. This position is client facing and will be responsible for executing post-sale
production for robust media & custom content campaigns for the East Coast region. This role is
responsible for orchestrating internal resources to ensure campaign expectations and
contractual obligations are met as well as acting as a customer advocate and liaising between
teams.
Candidates must be able to work east coast hours. Tri-State area is preferred, but this role
could be remote for the right candidate.

Responsibilities

  • With Account Management Team oversight, provide best in class client service for post-sale executions
  • Work with Account Management Team to create and maintain all program documentation during post-sale (including client kick-off call agendas, sold scope-of-work, and additional campaign trackers)
  • Work alongside AM team and third party vendors to design rich media ad units and assemble relevant decks such as screenshots when a campaign goes live
  • Collaborate with the Ad Ops team to monitor creative implementation, tag delivery, QA-ing of media, execution and delivery, and ensuring KPIs are achieved and optimized from a media standpoint.
  • Work closely with internal BDG Studio teams to execute a variety of custom content deliverables including custom articles, social media posts, Instagram stories, influencer activations, and photo shoots.
  • Partner with the Distribution Marketing team to execute content distribution plans and manage performance via key social platforms
  • Use project management software (Monday.com) to manage branded content projects & deliverables - ensuring all deliverables stay on schedule
  • Partner with Reporting & Insights Team to analyze campaign performance metrics, provide real-time optimization recommendations, and create end-of-campaign recap decks

Requirements

  • BA or equivalent
  • 1-3 years Advertising or Publisher company experience
  • Strong Media background & executing media only programs
  • Experience executing turnkey custom content programs
  • Strong attention to detail
  • Highly organized and the ability to multitask
  • Preferred: Proficiency with Keynote, Excel, Google, Monday.com