Position Overview

Brightcove is looking for an experienced Manager, Global Benefits to join our collaborative Human Resources team. We are seeking a highly accomplished, dynamic individual who can design, implement, and operate global employee benefit programs that are meaningful, impactful, and cost-effective. The individual must be analytical, detailed-oriented, team-focused, resourceful, and possess strong interpersonal skills to be able to work with a wide spectrum of employees to deliver substantive results.

Job Responsibilities

• Lead the administration for global employee benefit programs, such as medical, dental, vision, life, accident and disability insurance, supplemental/voluntary benefits, and retirement plans, including preparation for annual US open enrollment
• Identify and make continuous improvements in administration, to deliver an outstanding experience for employees
• Lead and execute on all compliance filings and adherence to global policies, including monitoring and implementing changes as needed
• Use a data-driven approach to critically evaluate and enhance the effectiveness of current programs.
• Develop innovative, empathetic, and cost-effective employee programs - from feasibility analysis, implementation, to ongoing operations, with a keen understanding of the enormous impact that the most effective employee benefit programs can have in the lives of employees and their families
• Execute global employee benefits strategy and related processes to support a diverse and growing employee population
• Assist, advise, and counsel employees and dependents on complex or sensitive benefit-related questions (via email, phone, walk-ups, and drop-in sessions)
• Collaborate with internal partners in Human Resources (HR), Payroll, Finance, Marketing, Legal, etc. to create and sustain best-in-class employee benefit programs
• Oversee relationships with external vendors, consultants, and their onsite staff and ensure excellence in partner/vendor performance
• Lead, coach and mentor direct report(s) - provide training, oversee performance, and help grow their careers
• Other duties and responsibilities as assigned including but not limited to the areas of:
• Health and welfare benefits and retirement plan administration
• Company wellness initiatives and employee services
• Relocation administration
• Leaves of absence administration
• Workers' compensation administration
• Commuter program administration
• HRIS/benefits data administration

Skills/ Qualifications

• Bachelor's degree
• 8+ years of professional experience in employee benefits and/or human resources

Preferred Skills And Experience

• Global benefits experience in the technology industry is a plus
• Demonstrated ability to operate both strategically and tactically and to move seamlessly between the two roles
• Ability to use independent judgment and prioritize work
• Effective verbal, written and presentation communication skills
• Demonstrated proficiency with Excel and working with large data sets
• Attention to detail and commitment to quality
• Highly collaborative style and strong team orientation
• Highly organized with ability to manage multiple high-priorities in a fast-paced, loosely structured environment
• Ability to consistently meet daily, weekly and monthly deadlines
• High personal standards of excellence, commitment and integrity while maintaining confidential or sensitive information
• Experience presenting and interacting with senior leadership

About Brightcove

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change.

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues and celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com.

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