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People Generalist



People & HR
Tokyo, Japan
Posted on Thursday, June 6, 2024

About the role:

Brightcove is looking to hire a People Generalist to work at our Japan Office and support the JAPAC region.

The ideal candidate will be comfortable being in a multifaceted role with the mindset that no job is too big or too small. This is a multi-faceted role where the candidate will be responsible for managing HR and office administration repsonsibilities.You will report directly to the People Partner Manager, JAPAC for all HR responsibilities and our Japan Country Manager for office administration responsibilities.

Communication is of paramount importance with this role with a high level of comfort partnering with multiple teams such as Total Rewards, Finance, Legal, Talent Development, HR Ops and Facilities across multiple time zones.

Job Responsibilities:

HR responsibilities: 50% of the time or as needed

  • Manage employee on-boarding and off-boarding activities. This includes, but is not limited to, pre-onboarding processes in the company systems, conducting new employee onboarding sessions, managing company laptops, office entrance cards, Social Insurance related matters etc.
  • Maintain employee files and facilitate compliance activities, policies and procedures and filings
  • Manage in partnership with Finance the Timesheet, OT & commuting expense submission process for Japan
  • Lead initiatives and create opportunities in Japan to help foster a collaborative and "fun" performance based culture
  • Play a key role in the development and implementation of engagement, belonging and inclusion initiatives for employees across JAPAC
  • Consult with JAPAC HRBP to develop solutions, programs, policies, and training, when appropriate
  • Point of contact for regional benefit questions
  • Liaise with Total Reward to arrange our employee medical checks
  • Work along with the People Partner manager,JAPAC to act as as our local Japan Vendor liaison for any day-to-day comp and benefit related matters
  • Support with recruiting as and when needed.
  • Work closely with the broader HRBP team on any special projects or initiatives including but not limited to employee engagement and HR operations.

Office administration 50% of the time or as needed

  • Oversee day-to-day office operations and procedures in the Tokyo Office including but not limited to - receiving visitors,answering phone calls, managing inventory for office supplies, IT assets, office upkeep.
  • File contracts.
  • Maintain and obtain official documents.
  • Request and stamp company seal for certain documents if necessary. Affix the company seal when receiving the seal application raised by employees, with close supervision under the Country Manager.
  • Process invoices for the Japan office in our Coupa system
  • Partner with a variety of team members to execute onsite and virtual initiatives and events,including budgeting and vendor selection, coordination, and management
  • Provide coordination support for meetings, including catering and IT assistance
  • Work with the Global Facilities team to ensure the office is equipped appropriately and running smooth operationally.
  • Interact with the cleaning person and plant coordinators when they come into the office.
  • Partner with our facilities team on any office maintenance and any office move requirements
  • Assist the team with English translation
  • Support the Country Manager with organization of business meetings, including QBRs and All Hands across different time zones.


  • 2+ years’ relevant human resources experience is required with some knowledge of recruiting or recruiting coordination
  • Proven experience in general office administrator.
  • Familiarity with Japan Country laws which govern policies and practices of hiring, compensation, benefits and employment is a plus
  • Ability to interact with internal and external contacts at all levels of management including Executives and Senior Management
  • Excellent interpersonal and communication skills (both verbal and written) are a must
  • Curious in nature, willing to ask questions and seek guidance when an answer is not known
  • Highly organized, flexible, proactive and resourceful.
  • Ability to multitask considering priorities.
  • Must be able to work collaboratively across multiple departments locally and regionally across JAPAC
  • Maintains staff confidentiality.
  • Background working in a scrappy startup environment is a plus
  • Proficiency in GSuite (Docs, Sheets, and Slides) and Microsoft Excel.

Special Conditions

  • 100% work from office role. Work timing: 10:00 am to 7:00 pm
  • Must speak fluent Japanese and business level English.

About Brightcove

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change.

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.


We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues and celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

This role is being offered in our innovative Tokyo office. Located at PMO Tamachi 9th floor, 5-31-17 Shiba, Minato-ku, Tokyo 108-0014, we are just 3 minutes walking distance from JR TAMACHI station and Toei Mita/Asakusa line MITA station.

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email

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