Account Management - Australia & Japan (Japanese Speaker)
Bounce
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See open jobs at Bounce.See open jobs similar to "Account Management - Australia & Japan (Japanese Speaker)" General Catalyst.Sales & Business Development
Japan
Posted on Sep 1, 2023
Bounce powers a global network of 10,000 local businesses that offer luggage storage, package acceptance, and more. We aim to create the world's largest tech-enabled two-way market platform, seamlessly connecting retail chains and travelers through an intuitive app. Our vision is to serve as the "OS for brick & mortar SMB stores," activating new revenue streams with just a “flip of a switch”.To achieve this, we're seeking dedicated builders who share our core values: innovative, results-driven, scrappy, visionary, and passionate about building a trailblazing company. Bounce is headquartered in Lisbon, Portugal, with a global presence. We are proudly backed by leading Silicon Valley investors, including Andreessen Horowitz and General Catalyst. Our exceptional team ceaselessly challenges the limits of our achievements. Learn more about Bounce's Series A, spearheaded by a16z, here!Bounce is the global leading platform for luggage storage with locations in 1,000 cities. Our mission is to build the largest tech-enabled retail chain in the world bringing net-new services to the mass market. We aim to build the “OS for brick & mortar SMB stores” powering new revenue channels at the "flip of a switch."We have global offices in San Francisco and Lisbon and are backed by some of the top investors in Silicon Valley and have an outstanding team that is continuously pushing the edge on what we can achieve.Bounce is hiring an Account Manager who will manage our key clients by building strong relationships with our partners and create a smooth end to end sales and customer service experience. Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. You will ensure orders go smoothly from point of sale and even after sale.Where you come in
- Developing and maintaining strong relationships with top partners in Japan
- Discovering unknown unknowns from those offering our service
- Creating business opportunities by setting effective and strategic sales plans
- Continuing to push for highest quality
- Maintaining clear and effective client communication and delivering positive customer experience
- Monitoring feedback from partners and relaying this into actionable measures to the respective function within the team
- Distributing signage to top partners
- Visiting key markets in person
- Pitching new verticals
- 2+ years experience in the same field or a proven track record in a similar position
- Experience working with clients and stakeholders to develop and negotiate directives
- Japanese Native
- Fluent in Japanese (and other languages such as Korean would be a plus)
- Fluent in English
- Confidence and ability to build rapport while on the phone
- Analytical, strategic thinker and with great influencing skills
- Ability to synthesize, develop, and present clear and concise recommendations
- Ability to handle deliverables simultaneously without compromising quality
- Ability to work independently and as part of a collaborative team
- Strong negotiation skills
- Eagerness to travel
- Go-getter attitude
This job is no longer accepting applications
See open jobs at Bounce.See open jobs similar to "Account Management - Australia & Japan (Japanese Speaker)" General Catalyst.