Flowers & Plants Testing Manager

Bloom & Wild

Bloom & Wild

Amstelveen, Netherlands
Posted on Jul 23, 2024
bloomon is turning the flower industry on its head – for the better. How? By disrupting the traditional supply chain! We skip the auction and wholesale, to shorten the journey for our flowers. And we harness technology, brand and innovation to deliver gifts and subscriptions that delight our customers across Europe.
We launched in Amsterdam in 2014, and in 2021 joined forces with Bloom & Wild, the UK's fastest growing ecommerce company (according to the Financial Times). Our group is backed by top tier investors and is now home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte. Together, we’ve delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe.
Our vision is to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination.
We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us.
🛠️ Flowers & Plants Team @ Bloom & Wild Group
We are the experts on all things floral! Every week, we create beautiful bouquets to make our customers happy and source the most beautiful plants. We work on the bouquet designs and together with our growers we make sure that our bouquets are extra special and are delivered on time at the best price and within our CO2 targets.
How? With our close-knit team of designers, buyers, bouquet coordinators, flower stylists, quality controllers, and supply chain planners who bring together creative flair and data-driven decision making.
Sustainability
As a proudly certified B-Corp, you'll play a key role in our mission to use business as a force for good. We're dedicated to social and environmental responsibility, and that commitment guides everything we do. You'll be involved in strategies that support sustainability, especially related to ensuring we foster biodiversity at our growers, a vital part of our supply chain.
⚙️ What you'll be doing:
As a Testing Manager, you have 2 main responsibilities.
On one hand, you are responsible to gate-keep our bouquet longevity promises (10 days at bloomon, and 8 days at Bloom & Wild). You do this by:
- Testing flowers in our range on longevity and keeping track of + analyse the longevity data which you use to advise Range / Design / Buying which flowers to (not) use or buy. You will also support Range in benchmarking longevity from competitors to inform range decisions
- by A-B testing proposed changes from warehousing / procurement and based upon the test results advising them to ensure continued quality to our customers. That means advising on new box sizes, warehouse holding times and other initiatives like hydration methodologies.
On the other hand, you have a great responsibility in our sustainability practices, as you will be responsible for coordinating & driving inhouse pesticide testing. We have set-up an inhouse pesticides lab, by which we can test for pesticides on stems and plants. Your responsibility would be to ensure that tests are being carried out (by yourself and/or some other colleagues) and that we test externally to cross-check results or to carry out tests we cannot do inhouse. You will work closely with Buying, the Director of Sustainability and the VP of Sourcing, Supply and Quality to ensure that we act sufficiently to the test results and safeguard our supply chain from banned substances.
⚙️ Responsibilities include:

Gatekeeping Bouquet Longevity Promises

  • Test flowers for longevity to ensure they meet the standards (10 days at bloomon, 8 days at Bloom & Wild
  • Track and analyse longevity data
  • Advise Range, Design, and Buying teams on which flowers to use or avoid based on longevity data
  • Benchmark longevity from competitors to inform range decisions
  • Conduct A-B testing on proposed changes from warehousing/procurement
  • Advise on new box sizes, warehouse holding times, and hydration methodologies based on test results.

Support Sustainability Practices

  • Manage in-house pesticide testing on stems and plants
  • Ensure pesticide tests are conducted accurately and timely by yourself or colleagues
  • Arrange external testing to cross-check results or perform tests not possible in-house
  • Collaborate with Buying, the Director of Sustainability, and the VP of Sourcing, Supply, and Quality to act on test results
  • Support on other sustainability projects when possible.

✅ You’ll love this role if you…

    Are passionate about our commitment to customer quality (bouquet longevity) and Sustainability ambitions
  • Embrace our mission to uphold promises of longevity and achieve sustainability goals
  • Find joy in conducting and analysing longevity tests on flowers to ensure lasting quality
  • Bring your expertise in pesticide/lab testing Some plants / Flowers knowledge would be a plus
  • Thrive on Data Analysis and Interpretation
  • You are a data-driven decision maker - you love to understand the data and derive insights
  • Ensure clarity in testing methodologies and foster replicability of your work
  • Enjoy Testing and Implementation challenges
  • Master A-B testing techniques and implement impactful changes in warehousing and procurement
  • You care about the detail - you’re methodical and precise and deliver to a consistently high standard
  • Blend analytical rigour with practical implementation skills for effective results
  • Bring your expertise in pesticide or lab testing
  • Excel in Collaboration and Communication
  • Communication & relationship management - you have collaborative style that enables you to work with a range of different people and teams and allows for open and inclusive discussion
  • Communicate effectively to advise and support internal teams in making data-driven decisions
  • Enjoy working independently while contributing seamlessly within a dynamic team environment
  • Have the following work preferences
  • You like to work from the office in Amstelveen. There are some possibilities to work from home, but for almost all tests you need to be on site
  • You have a curious mindset - you love to learn and often take initiative to improve things.
These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.
🏡 Belonging at Bloom & Wild Group
We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team.
🧭 Our ways of working
We do things a little bit differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day:
Lead change for good: we have the guts to try new things and step up to do what matters most
Think deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas
Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a difference
Stay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other
We really believe in the power of face-to-face connections - be that through a shared project, a learning and development opportunity, or an after work social - and trust our teams to make the right decisions (for them and us) about where and how they work each day. Our working patterns are flexible and vary across the business, depending on the type of work, need for collaboration, and personal and wellbeing circumstances.
🌟 (Some of) The good stuff
To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day.
🌻 Work that works for you
- Flexible working (core hours from 10-4pm)
- Work Abroad for up to 30 days each year
- Share in our success with a choice to take equity options from day 1
- 1 day per year to volunteer on a project that’s close to your heart
- We’ll support your commute to our office and site locations. Depending on your journey to work, this may include a Swapfiets, an NS business card or expense reimbursement
- Phone allowance
🌴 Time off
- 24 vacation days and an option to buy an extra 5 each year
- Happiness days (1 extra day each quarter for your personal ‘me time’)
- 1 celebration day per year, to celebrate a holiday that’s important to you
- Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar
🌱 Health and wellbeing
- Mental health support through Open Up, including access to online therapy sessions
- Allies and champions groups
- Mental Health First Aiders and awareness training for our managers
- In person and virtual yoga every week
- Our office kitchen is stocked with healthy drinks and snacks to keep you going
- Workplace pension contributions
🌳 Growth & Development
- A flexible training framework for every stage of your career development through our Bloom & Learn programme
- Internal & external Speaker Sessions on a variety of different inspirational topics.
💐 Moments that matter
- We love having lunch together! We offer daily fresh and healthy lunch options at our locations in Amsterdam and Amstelveen,
- A BBQ-worthy rooftop terrace (Amsterdam HQ)
- Social & wellbeing monthly calendar
- We love to celebrate birthdays, anniversaries and other important milestones!
- Summer and End of Year events, team lunches and post-peak celebrations
- Irresistible discounts on our products, blooms & subscriptions!
🫱‍🫲 Getting hired
We know that job searching can be daunting, and we want to do everything we can to ensure that your experience with us is a good one. Interviewing is a 2-way process, and we’re keen to answer all of the questions you have, so that you can be sure (and excited!) that we’re the right move for you.
We believe in leading change for good, so do let us know if there’s anything we can do to support your application process. Also, if you have any feedback, please help us to improve our candidate experience by sharing (anonymously) here.