Operations Engineer
Bilt Rewards
Operations
New York, NY, USA
Posted on Jan 22, 2026
Operations Engineer
New York
Facilities
In office
Full-time
What is Bilt?
Bilt is the loyalty program for renters, transforming rent payments into valuable rewards while connecting members with exclusive Neighborhood Benefits™.
With every on-time rent payment, members earn Bilt Points – the industry's most valuable and flexible points currency which they can transfer 1:1 to their favorite airline miles and hotel points, use them for future rent payments, redeem for everyday purchases, or save them for a down payment on a home. Plus, they can build their credit history by automatically reporting their rent payments to all three major credit bureaus for free, and unlock exclusive rewards on the 1st of every month with Rent Day®.
As part of being a Bilt Member, they also get even more value at over 40,000 merchants nationwide with exclusive Neighborhood Benefits™ at local restaurants, fitness studios, pharmacies, on Lyft rides, and more.
In partnership with the top multifamily owners and operators across the country, Bilt has become the largest network of homes that reward their residents on rent, managing payments for over 4.5MM units across the nation.
Residents who live in the network make payments directly through the Bilt Payment Center and get access to benefits including additional earn opportunities on new leases, renewals, and more.
What’s the role?
We’re looking for an Operating Engineer to lead building maintenance and operations across our brand new seven-floor headquarters in NYC — blending thoughtful planning, modern systems, and hospitality-first service to ensure every employee, member, and guest feels confident and cared for.
You'll be responsible for the efficient operation and maintenance of mechanical, electrical, and plumbing equipment and systems for the property. This includes day-to-day preventive and corrective maintenance, monitoring building system operations, managing fire safety systems, maintaining a clean and safe working environment, overseeing work completed by outside contractors, conducting routine assessments, and ensuring compliance with all applicable codes, regulations, and company directives.
In this role, you will…
- Oversee physical building operations for our 7-floor public and private office, with a focus on maintaining an environment that’s safe and efficient.
- Perform preventive and corrective maintenance on all MEP (mechanical, electrical, and plumbing) systems to ensure optimal performance and minimal downtime.
- Monitor and operate building automation systems, adjusting controls as needed to optimize energy efficiency and occupant comfort.
- Respond to maintenance requests and troubleshoot equipment issues quickly and effectively.
- Conduct daily rounds and inspections of mechanical rooms, electrical closets, and building systems to identify potential issues before they escalate.
- Manage fire safety and life safety systems, including sprinklers, standpipes, and fire alarms.
- Coordinate with and oversee outside contractors performing specialized maintenance or repair work.
- Maintain accurate logs and records of all maintenance activities, equipment readings, and system performance.
- Support special projects and installations as needed to enhance building functionality
- Serve as the on-call emergency contact, able to respond 24/7 to urgent building issues.
In terms of qualifications, we’re seeking:
- 5+ years of operating engineering experience in a commercial office or Class A building environment.
- Deep understanding of building systems, including HVAC, electrical, plumbing, and fire safety.
- Working knowledge of federal, state, and local building codes and regulations
- Building automation system (BAS) and computerized maintenance management systems (CMMS) experience.
- S-12 (Sprinkler), S-13 (Standpipe), S-95 or F-89 and Q-01/Q-99 Refrigeration Machine Operator license preferred.
- Physical ability to move and lift heavy objects of 50+ lbs.
- Flexibility to work weekends, extended hours, and respond to emergencies as needed.
Benefits:
- Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
- Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
- 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
- Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
- UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
- Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for an Operations Engineer is $90,000 - 110,000 and will be eligible for equity and an annual performance-based bonus.
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Bilt Rewards has an in-office work culture. Are you comfortable with commuting and working out of our NoHo NYC office 5 days a week? *
please answer NO for CX / CX Team Lead remote positions.
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Req ID: R258