Director, Strategy & Operations - Banking
Bilt Rewards
Operations
New York, NY, USA
USD 150k-170k / year + Equity
Posted 6+ months ago
Director, Strategy & Operations - Banking
New York
Growth & Strategy
In office
Full-time
What is Bilt?
Bilt is the loyalty program for renters, transforming rent payments into valuable rewards while connecting members with exclusive Neighborhood Benefits™.
With every on-time rent payment, members earn Bilt Points – the industry's most valuable and flexible points currency which they can transfer 1:1 to their favorite airline miles and hotel points, use them for future rent payments, redeem for everyday purchases, or save them for a down payment on a home. Plus, they can build their credit history by automatically reporting their rent payments to all three major credit bureaus for free, and unlock exclusive rewards on the 1st of every month with Rent Day®.
As part of being a Bilt Member, they also get even more value at over 40,000 merchants nationwide with exclusive Neighborhood Benefits™ at local restaurants, fitness studios, pharmacies, on Lyft rides, and more.
In partnership with the top multifamily owners and operators across the country, Bilt has become the largest network of homes that reward their residents on rent, managing payments for over 4.5MM units across the nation.
Residents who live in the network make payments directly through the Bilt Payment Center and get access to benefits including additional earn opportunities on new leases, renewals, and more.
What's the role?
As the Director of Strategy and Operations for the Banking team, you will be responsible for working on a mix of scaling and in-development products across both our Consumer Banking and Business Banking Businesses. Working across product lines, you will drive strategy, product roadmap, and day-to-day operational management to help drive success for the business and P&L growth.
Your key objective in this role is to increase adoption of our banking products and drive sustainable engagement – both by rapidly scaling proven products and building new products from 0 to 1. You'll develop features, partnerships, and go-to-market strategies that increase engagement across our full suite of banking solutions.
In this role, you will...
- Drive P&L Growth: Partner with leadership to drive financial performance across consumer and business banking businesses, using rapid revenue growth initiatives and strategic path to profitability as key levers for P&L expansion
- Drive Business Development: Identify, negotiate, and manage strategic partnerships that expand our banking product offerings and distribution channels
- Partner Management: Build and maintain relationships with key partners, vendors, and internal stakeholders to deliver integrated banking solutions
- Customer Insights: Deeply understand the needs, behaviors, and profiles of both consumer and business banking customers to inform product strategy
- Product Strategy & Roadmap: Use customer insights and market opportunities to develop and execute product roadmaps that drive growth across both consumer and business segments – from finding product-market fit for new initiatives to scaling proven winners
- Cross-functional Leadership: Work closely with marketing, product, engineering, data and customer success teams to bring new initiatives to market
- Strategic Initiatives: Act as a catalyst for new growth opportunities, coordinating development and launch of key initiatives across the organization
In terms of qualifications, we're seeking...
You are a strategic business leader with proven experience in business development and P&L management. You excel at identifying opportunities, negotiating partnerships, and driving execution. You approach problems with first principles thinking to find innovative solutions. Although you are comfortable with big-picture strategy, jumping into the details and getting your hands dirty in execution comes naturally to you. Your attention to detail is evident in how you communicate – you are precise and inspire confidence, which allows you to interact effectively across functions and seniority. You enjoy partnering across the aisle to drive the best solution possible for your customers.
Required Experience:
- 5-8+ years of experience in business development, partner management, or strategy roles with demonstrated P&L ownership
- Proven track record of negotiating and managing complex partnerships and commercial agreements
- Experience in both rapidly scaling established products and building new products from 0 to 1
- Strong business acumen with the ability to evaluate and advise on business and partner tradeoffs
- Experience driving cross-functional initiatives from strategy through execution
- Executive presence with the ability to influence and communicate effectively at all levels
- Data-driven approach to decision making with comfort in analyzing performance metrics
Preferred Experience:
- Experience in fintech or tech
- Startup or high-growth environment experience
- Track record of launching and scaling new products or business lines
- Experience finding product-market fit in ambiguous environments
- Experience working across both consumer and B2B products
Benefits:
- Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
- Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
- 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
- Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
- UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
- Exclusive Employee-only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
- Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for a Director, Strategy & Operations - Banking is $150,000 - $170,000 and will be eligible for equity and an annual performance-based bonus.
Req ID: R222
