Events and Experiences Manager

Location: New York, NY

What is Bilt?

Bilt Rewards is the first loyalty program that rewards members on rent and in their neighborhood, no matter where they live.

Bilt Members can earn points and access exclusive benefits on rent payments, condo & co-op fees, and around their neighborhood at local restaurants, fitness studios, rideshare, and more. Ranked the highest-value point currency by top publications, Bilt Points can be transferred 1:1 to major airline and hotel programs, or used towards rent payments, shopping, fitness, and even a down payment on a home. Members also get access to credit-building benefits, member-only experiences, and an Elite Status program.

In partnership with the top multifamily owners & operators across the country, we’ve also created the Bilt Rewards Alliance, a network of 4M+ apartments and homes across the country. Residents who live in the Bilt Rewards Alliance make payments directly through the Bilt Payment Center and get access to benefits including additional earn opportunities on new leases, renewals, and more.

While Bilt Members can use any debit or credit card to earn points and access their benefits, Bilt has partnered with Mastercard and Wells Fargo to create the Bilt Mastercard® - the first and only credit card that lets you pay rent and earn points without the transaction fee.

What’s the role?

We are seeking an enthusiastic and organized Events and Experiences Manager to join our team in a full-time, in-person capacity at our office. This role will be instrumental in executing bespoke brand events and nationally scaled evergreen experiences that elevate the Bilt member experience.

In this role, you will…

• Execute end-to-end planning and management for premium brand events, including venue selection, vendor management, and white-glove event coordination.
• Support the implementation of scalable, evergreen event programs across multiple markets
• Manage event budgets and track expenses while maintaining premium quality standards
• Coordinate with internal teams (Marketing, Member Services, Partnerships) to ensure flawless event execution and alignment with brand positioning
• Develop and maintain relationships with venues, vendors, and service providers
• Maintain detailed documentation of event processes, timelines, and vendor relationships
• Create post-event analysis reports focusing on member satisfaction and brand impact
• Handle logistics for member experiences and partner activations
• Manage guest lists and invitation processes for a variety of event types
• Ensure consistent premium quality across all nationally scaled programs
• Assist in conceptualizing innovative event experiences that align with Bilt's brand

Required Qualifications

• 2-4 years of experience in event planning or similar premium brand role
• Strong organizational skills with meticulous attention to detail
• Excellent communication and interpersonal skills with ability to interact internally and externally
• Proficiency in Microsoft Office Suite and project management tools
• Ability to manage multiple high-profile projects simultaneously while meeting deadlines
• Problem-solving mindset with the ability to maintain composure in fast-paced situations
• Experience with budget management and vendor negotiations
• Flexibility to work occasional evenings and weekends as required for events

Preferred Qualifications

• Direct experience with luxury or premium lifestyle brands
• Knowledge of the real estate or financial services industry
• Experience in scaling event programs across multiple markets
• Previous experience working with membership or rewards programs
• Understanding of luxury marketing principles

Physical Requirements

• Ability to stand for extended periods during events
• Capable of lifting and moving items up to 25 pounds
• Valid driver's license and ability to travel nationally as needed

Benefits

• Comprehensive health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Professional development opportunities
• Employee rewards program
• Dynamic, fast-paced work environment

Compensation

The pay rate for this position is $70,000 - $80,000.