Welcome to the Agentic Commerce Era

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

The Web Publisher, SMB will be responsible for managing, publishing, and updating digital marketing assets across the Commerce SMB websites. This role ensures timely execution of web content and campaign launches, maintaining brand and quality standards while supporting conversion rate optimization (CRO) and content marketing colleagues. The ideal candidate excels at using CMS platforms, pays close attention to detail, and thrives in a fast-paced, results-driven SaaS environment focused on small businesses under $5M in annual revenue.

What You'll Do:

• Publish web content including landing pages, blog posts, promotional banners, multimedia, and campaign assets using our CMS and digital tools

• Collaborate closely with CRO specialists and content marketing managers to ensure all website updates support conversion and user experience goals

• Ensure content adheres to brand guidelines, SEO best practices, and regulatory requirements, performing detailed QA before launch

• Maintain web publishing calendar, coordinate release schedules, and efficiently manage publishing requests from team members

• Troubleshoot technical issues with web assets and manage basic code changes (HTML/CSS) as needed

• Track and report on website performance metrics, supporting data-driven improvements and optimizations

• Support cross-functional digital initiatives by partnering with marketing, product, and customer success teams for campaign launches and new features

• Stay current with web publishing technology, usability trends, and SaaS industry best practices

Who You Are:

• Bachelor’s degree in Marketing, Communications, Digital Media, or related field

• 2+ years’ experience in web publishing, digital production, or related marketing roles, preferably in B2B SaaS

• Proficiency with content management systems (e.g., WordPress, Drupal, Sitecore) and basic HTML/CSS

• Understanding of SEO, UX, and web analytics platforms

• Excellent organizational skills, detail orientation, and ability to manage multiple deadlines

• Effective communicator and collaborative team player in a dynamic, growth-focused environment

Inclusion and Belonging

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.

Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.

Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

• attempt to solicit money from you as part of the hiring process or as part of an employment offer;

• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.