Lead Analytics Analyst
BigCommerce
Welcome to the Agentic Commerce Era
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
Commerce seeks an analytics expert with exceptional interpersonal savvy, systems thinking, and collaborative leadership skills to build infrastructure and expand the impact of our Analytics function. This person will be a key analytical leader and builder during an exciting growth period for Commerce filled with change and opportunities to make an impact. This leader will be the advocate for analytics across Commerce.
What You’ll Do
Spearhead the design and development of streamlined dashboards that synthesize complex data into actionable visualizations, enabling quick and informed decision-making by cross-functional teams
Bring industry best practices for efficiency in design and impact in data visualization to the forefront and inspire and lead others to do the same
Proactively identify gaps in corporate data insights and recommend a prioritized roadmap to address them
Partner closely with Operations Executives and Strategic Operations teams to understand key challenges and opportunities in a demanding environment, as well as provide insightful recommendations in a concise, absorbable manner
Collaborate with business stakeholders to develop and maintain a deep understanding of business levers that require measurement and controls
Translate stakeholder requirements into precise technical specifications, ensuring seamless communication between business needs and data-driven solutions
Work closely with data engineers, business application administrators, and other stakeholders to ensure reliable data collection and measurement capabilities that all teams will benefit from
Foster a culture of repeatability, scalability, and sharing amongst data-centric teams at Commerce, with a goal of building sustainable tools and processes that will last well into the future
Work independently to constantly identify and mitigate risks to schedule, scope, and resources while balancing competing priorities across multiple initiatives and stakeholder requests
Design and conduct statistical analyses of business performance in order to optimize and improve investment
Identify trends in data and provide recommendations on how to respond
Mentor less experienced team members and help them develop their technical skill sets
Who You Are
6+ years in a data/analytics role using advanced SQL to analyze large datasets and answer business questions
Deep expertise with business intelligence tools including data visualization, dashboard strategy, and backend optimization (Tableau preferred)
Demonstrated ability to apply statistical models and techniques to business problems
Exposure to Python or similar scripting or programming languages
Experience with eCommerce and/or SaaS subscription models and related metrics, especially providing analytics support to Go to Market teams
An energetic and creative problem solver who couples a scientific quantitative approach with business acumen
An engaged, people person with experience in cross-functional roles and indirect influencing with impeccable verbal and written communication skills
A builder, a person who enjoys creating infrastructure to help teams unlock their best work
Ambitious, self-motivated, goal-oriented and analytical
Excellent time-management skills
A bachelor’s degree in a quantitative field (Statistics, Math, Finance, Economics), or applicable career experience
#LI-AL1
#LI-HYBRID
(Pay Transparency Range: $109,000-$185,000)
The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
require payment of recruitment fees from candidates;
request personally identifiable information through unsanctioned websites or applications;
attempt to solicit money from you as part of the hiring process or as part of an employment offer;
solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.