Senior Technical Project Manager - Hybrid

Sydney, Australia

Do you enjoy the challenge of working in a fast-paced space like e-commerce? Are you equally passionate about driving forward amazing software projects and fostering healthy, high-performing teams? If so, BigCommerce has an exciting full-time opportunity for you!

Who are we?

BigCommerce is the world's leading cloud eCommerce platform for established and rapidly-growing businesses. BigCommerce powers B2B and B2C eCommerce for more than 60,000 brands, 2,000+ mid-market businesses, and 30 Fortune 1000 companies, including Assurant, Ben & Jerry's, Paul Mitchell, Skullcandy, Sony, and Toyota. The company is headquartered in Austin, Texas, and has offices in San Francisco, California, Sydney, London, and Mexico.

What you’ll be doing

• Partner closely with a core team of leaders from Engineering, Product Management, Design, and Marketing, to steer the projects to completion

• Drive multiple simultaneous projects from start to finish and deliver amazing product features to our merchants

• Manage daily activities of your teams, including scope management, project, and resource planning, progress tracking, proactive risks and issues management, cross-functional/stakeholder and leadership communication

• Coach the teams in Agile delivery and perform Scrum Master duties as needed, including facilitating sprint planning, standups, sprint reviews, retrospectives, and release planning

• Manage dependencies between various teams to ensure smooth releases of numerous complex moving parts

• Generate reports and provide cross-functional visibility into status, resourcing needs, dependencies, granular requirements, dates, and escalations for projects

• Create and enforce cross-functional accountability across all business and technical groups & levels using soft and hard levers

• Help foster team safety and develop healthy, high-performing teams

• Lead and inspire your teams; influence everyone around you

• Contribute to our company culture and collective intelligence.

​What skills you’ll bring

• 5+ years experience in web technologies, a technical project manager leading medium to large software development projects

• Project management, Agile development, and process improvement/quality certifications are a plus (e.g., PMP, ScrumMaster, Lean, or Six Sigma)

• Must demonstrate direct experience using Agile methodologies for managing projects and coaching teams

• You have experience using various tools like JIRA, Confluence, Smartsheets, and Google Apps

• Superior communication skills in both verbal and written formats. Able to communicate effectively at all levels

• You have superior organizational skills, integrity, and great follow-through on tasks. You don't get overwhelmed easily

• You bring creative problem-solving skills and can think outside the box. You use logic and imagination to make sense of a situation and come up with an intelligent solution

What sets you apart?

• You’re a people person. You care deeply about your team and the people around you. You're charismatic and can talk to anyone; you're flexible, fearless, and excited to help build something awesome

• Motivated. You understand the impact of a highly-satisfied, excited crew; you are slightly obsessive about grinding away at issues

• Scrappiness. You have an innate, scrappy, and entrepreneurial drive to get things done in a fast-moving environment where things can (and do!) change quickly, priorities compete, and you may not always have all of the details upfront. Nothing gets by you

• Pragmatic. You understand the awesomeness and downfalls of Agile, waterfall, and other philosophies & methodologies - and know what to apply for each situation

• Positive. You know that great things happen when like-minded, talented colleagues put their minds to achieving ambitious goals. You bring that positive attitude to everything you do

• You’re a utility player, willing to help out wherever needed

​What we offer

• The opportunity to build on your existing experience and grow to lead larger projects/programs at a global scale

• A people-first culture that all employees take to heart in an inclusive and safe environment

• A flexible working environment in many aspects of your employment

• A competitive salary and set of benefits

What’s next?

If you think this role might be for you, please APPLY NOW. We’re looking forward to discussing this further.

#LI-HYBRID