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SVP, Engineering



Austin, TX, USA
Posted on Monday, May 20, 2024

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

You will be the leader of an incredible 200+ person engineering organization distributed across the world, with concentrations in Sydney, San Francisco, Austin, Kyiv, and Poland.

You will bring demonstrated success building, growing, and scaling engineering teams and processes. You are passionate and opinionated about building scalable, reliable, and high-quality platforms, and have a strong architectural opinion. You will work together with our Product Management, Program Management, Product Design, and other teams to deliver an industry-leading SaaS platform in eCommerce.

In your first year at BigCommerce, your focus will include:

  • Establishing a technical vision that the global team utilizes to build over the next several years
  • Improving quality processes to ensure large enterprise brands’ and retailers’ expectations are met for existing and future features
  • Continuing to scale the BigCommerce platform to support larger merchants at a higher performance level to lead the industry
  • Driving technical innovation and continuously refining the technology strategy to stay ahead of the industry
  • Recruiting, mentoring, and retaining top engineering talent, cultivating a culture of excellence, accountability, innovation, and collaboration
  • Act as a proactive leader, anticipating potential challenges, mitigating risks, and implementing solutions to ensure success

In this role, we have a preference for Austin, TX or San Francisco, CA based employees who can work hybrid/on-site.


  • Passion and experience scaling SaaS platforms at scale
  • Ability to execute at both an architectural and hands-on level
  • Polyglot experience working across many languages, platforms, and technologies (we work across Scala, Ruby, PHP, and Go today)
  • Ability to mentor and grow our most senior IC’s


  • Strong decision-maker. Exceptional reputation for the speed, clarity, and success-rate of decisions made and led
  • Driven. Passion for setting and achieving ambitious goals
  • Problem solver. Consistently capable of identifying and overcoming technical, operational, & organizational issues
  • Experience working in a fast-paced company setting, where there is a large amount of responsibility placed on the leaders
  • Engineering leadership; ability to mentor, coach, inspire and motivate to empower and make the engineering team better while evolving the engineering function to the next level


  • Promotes a culture of collaboration, accountability, innovation, and overall excellence.
  • Share our passion to advance eCommerce as we build systems for an under-served mid-market
  • Enjoys working with a very tight knit team
  • Humble and selfless attitude combined with ambition

Who You Are

  • 15+ years of related experience
  • 5-10 years of management experience
  • Experience in developing high-performance, scalable and available web services and applications
  • Highly proactive and results-oriented with excellent critical thinking skills
  • Excited to teach and learn new technologies
  • Experience with e-commerce, SaaS platforms highly desirable

BigCommerce. is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We welcome applications from: women, Aboriginal persons, ethnic minorities, visible minorities, people who identify as LGBT and others who may contribute to diversification in our workplace.



Not all candidates will be eligible for the upper end of the salary range (or have the minimum apply to them), but rather, the exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.
Targeted salary range
$325,000$425,000 USD
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at