BigCommerce, a “2023" Best Place to Work” is seeking a Senior Project Manager to work with our Business Applications team in an exciting Remote Opportunity in Mexico.

Do you thrive at leading multi-functional teams? Have you mastered continuously improving and leading Agile software development teams and appreciate the challenge of working in a fast-paced space like e-commerce? Are you a go-getter who loves to get stuff done and is passionate about delivering value to end-users? If so, BigCommerce has an invigorating full-time opportunity for someone like you!

Our BizApp Team leads projects/programs across the company. You’ll be collaborating with both internal customers to help define and execute our global business roadmap.

**To be considered an applicant you must reside in Mexico**

What You’ll Do

• Flex your project management skills in scope definition and management, proactive risks, and issues management
• Lead the scrum team using Agile methodology and scrum practices
• Lead the scrum and development teams in self-organization
• Own reporting and communication strategy with the delivery team, multi-functional and executive leadership
• Coaching the scrum team, removing impediments, and creating a culture for teams to be able to deliver at their best
• Drive projects from start to finish and deliver value to our merchants on time, within budget and scope
• Provide experienced support to key partners in managing system and process changes
• Consult and liaise with partners to gather and confirm business requirements and acceptance criteria, test user cases, and assist in the mapping of current and future business processes
• Facilitate user acceptance testing activities for Salesforce functionality rollouts
• Prioritize business requests and negotiate with the business on contending requirements
• Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts
• Create and implement multi-functional accountability across all business and technical groups & levels using soft and hard levers
• Analyze and consolidate information to develop solutions to ensure business requirements are achieved
• Facilitating the scrum process and meetings including discussion, decision making, and conflict resolution; assisting with internal and external communication
• Facilitate sprint/increment planning required to meet project or product goals
• Support the product owner and provide education where needed to achieve customer satisfaction
• Resolve conflicts and issues that occur
• Providing all support to the team using a servant leadership style whenever possible and leading by example
• Use a variety of tools like JIRA, Confluence and Google Apps

Who You Are

• Bachelor’s degree or equivalent in Business, Engineering, Information Systems, Computer Science
• 7+ years of demonstrated ability as a technical project manager project leading medium to large technical projects for Business Applications (Salesforce, Marketo, Billing, ZenDesk, CPQ etc.)
• 5+ years’ experience in serving as Scrum Master role
• Experience gathering requirements, managing prioritizations and dependencies and reviewing, assessing, and developing business processes.
• Project management, Agile development, process improvement/quality certifications are desired (e.g. PMP, Lean or Six Sigma, Scrum Master Certification)

**Please submit your resume in English for review. **

• Fluent in English

Compensation: Gross Annual Pesos Base Salary Range: $785,000 - $1,000,000

Benefits: Health+Vision+Dental+Equity

#LI-REMOTE

#LI-GC1

INDSP